#Vacancy: Customer Project Manager - NRO Job at Ericsson

[Jobrib]

Job Title: Customer Project Manager – NRO

Company: Ericsson

Job Type: Full Time

Qualification: BA/BSc/HND

Location: Lagos, Nigeria

Job Field: Engineering / Technical   ICT

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Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

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We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

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Job Summary: – The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer's expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.

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Responsibilities & Tasks:

-    Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities

-    Drive project execution: track project activities , monitor & handle changes, conflicts & escalations

-    Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events

-    Manage project finance: ensure financial system monitoring

-    Develop the business: participate to contract preparation & to pre-sales meeting

-    Develop the CPM discipline: simplify processes, methods & tools with innovative ideas.

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Position Qualifications:

-    Leadership skills

-    Consultative skills

-    Financial understanding

-    Business understanding

-    Sales & business development skills

-    Customer insight

-    Negotiation & argumentation skills

-    Project management skills

-    Problem solving

-    Presentation & communication skills

-    Entrepreneurial & Commercial Thinking

-    Persuading & Influencing

-    Analyzing

-    Leading & Supervising

-    Relating & Networking

-    Delivering Results & Meeting Customer Expectations

-    Planning & Organizing

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Minimum Qualifications & Experience Requirements:

-    PMI certifications

-    Master's degree/MBA

-    Contract management

-    3rd pp suppliers management experience

-    At least 5 to 8 years' experience in a similar role.

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