#Vacancy: Receiptionist Job at SENCE Nigeria

[Jobrib]

Job Title: Receiptionist

Company: SENCE Nigeria

Job Type: Full Time

Qualification: BA/BSc/HND

Location: Lagos, Nigeria

Job Field: Administration / Secretarial

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Since our inception, SENCE has been totally focused on building a strategic, quality consulting practice.

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We are committed to helping SMEs succeed in a challenging and tasking environment by providing them with the support they need to survive and grow.

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Our business strategy is 'friendly interaction' and 'convenience' because as challenging as doing business in Nigeria is, it is even more challenging for the small business owner who has difficulty finding the resources they need to succeed. Our role is to make it convenient for them to find solutions to their problems and provide a friendly shoulder to lean on, on their journey to success.

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Our main area of expertise is HR consulting and over the years we have built a steady clientele of discerning SMEs. We understand the challenges of running a business in Nigeria and therefore offer solutions that are drawn from our experience and exposure.

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Roles and Responsibilities:    

The following are the roles and  responsibilities for this role:

• dealing with bookings by phone, e-mail, letter, fax or face-to-face

• completing procedures when guests arrive and leave

• choosing rooms and handing out keys

• preparing bills and taking payments

• taking and passing on messages to guests

• dealing with special requests from guests (like booking theatre tickets or storing valuable items)

• answering questions about what the hotel offers and the surrounding area

• dealing with complaints or problems.

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Skill set:    

• excellent written and spoken communication skills

• strong customer service skills

• a friendly and professional telephone manner

• the ability to adapt to different guests

• patience and tact

• the ability to stay calm under pressure and look after several things at once

• good problem solving skills

• the ability to use computerized technology

• a methodical approach to your work

• accuracy and attention to detail.

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Work experience: 1-2 years.

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