Sales Area Supervisor Job at Jumia Nigeria

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Job Title: Sales Area Supervisor

Company: Jumia Nigeria

Job Type: Full Time

Qualification: BA/BSc/HND

Experience: 2 years

Location: Lagos, Oyo, Nigeria

Job Field: Administration / SecretarialSales / Marketing

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Jumia is the largest e-commerce mall in Africa with over 100,000 unique visitors a day, buying everything from Fashion to Phones.Founded in 2012 in Nigeria, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience.

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Jumia is part of Africa Internet Group, a leading global incubator of startups specialised in e-commerce. Africa Internet Group is Africa's leading internet firm, with already over 3,000 employees in over 20 African countries and huge successes such as Jumia.com,Kaymu.com,

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Hellofood.com, Lamudi.com, Carmudi.com and Jovago.com. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom and Rocket Internet.

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Introduction to Role: – Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail.  – Recommends changes to current sales techniques or procedures based on team performance and new selling techniques. May require a bachelor's degree in business with at least 5 years of experience in sales. – Familiar with a variety of the field's concepts, practices, and procedures. – Relies on experience and judgment to plan and accomplish goals.   – Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. This role is available to candidates in Ibadan and Lagos.

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Duties and responsibilities: – Accountable for developing and following up on various methodologies for achieving sales goals within a specific geographic area. – Reviews performance data to  identify trends and opportunities for performance. improvement; Presents findings and recommendations to senior management. – Collaborates with sales captains and agents to address sales issues. – Must meet weekly and monthly sales targets. – Communicate effectively and quickly with captains, agents, recruitment/training, business intelligence, and order fulfilment teams so as to drive sales results. – Develop working relations with personnel at various levels in order to communicate promotions product availability, logistics issues, product specifications, and pricing issues as needed. – Responsible for partnering with Recruitment and Training Team in identifying, designing, and delivering training solutions that drive recruitment and increase skills and competencies for the sales organisation. – Maintain current knowledge of Jumia's products, processes and customer service procedures so as to prepare for and conduct training that will increase sales. – Conduct ongoing assessment of training needs and effectiveness through surveys, feedback from agents, observing sales encounters, studying sales results reports, and conferring with captains and agents. – Manage and become involved in agent matters so as to maintain outstanding agent relationships. – Work with sales agents and captains who seek one-on-one assistance in developing their business.

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Qualifications candidates should have: – Bachelor's degree in Business Management or related field – 2+ years related management experience – Attention to detail and follow up skills. – Ability to understand the dynamics of the retail/FMCG and ecommerce industry – Excellent communication skills; strong oral and written language skills. – Must have a solid understanding of fact based selling. – Ability to travel up to 50% of the time. – Knowledge and experience with

Microsoft Office software.

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