[Full-time] Technical Support Officer Job at Interra Networks Ltd (Interra)

[Jobrib]

Location: Multiple Cities

URL: http://interra.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=4536486

Description:

Job Title: Technical Support Officer Company: Interra Networks Ltd (Interra) Job Type: Full Time Qualification: BA/BSc/HND Location: Imo Enugu, Nigeria . Interra Networks Ltd (Interra) – is a leading provider of Information & Communications Technology (ICT) solutions for the private and public sector. We develop, deploy and manage ICT products and services with a focus on the emerging markets of the world – from as simple as a website to as complex as a secure IP-Voice Network, we can help turn your business needs into a working solution. We bring our years of experience to bear in developing innovative solutions and partnering with our clients to ensure they derive maximum value from their technology projects. . At Interra Networks our people are our greatest assets. We are growing and need people looking for a rewarding and challenging careers in various disciplines. If you have drive, intellect and a passion to exceed the norm, we want you! . Major Duties & Responsibility: - Installation, integration, maintenance and management of networked systems for the transmission of data. - Identify and resolve server hardware issues. - Server support would be windows enterprise and other servers in the data centre. - Carry out regular checks on the status of servers (software and hardware) - Manage the data backup of servers - Efficiently analyzing and correcting hard ware and network issues. - Install new equipment and soft ware upgrades. - Responsible for the overall soft ware needs of the company (network and computer applications) - Start up all applications e.g.: Sugar, CRM, Sales force ETC. - Install soft ware, tests systems, implement and maintain system integrity. - Recommend and install fire walls and antivirus Software. - Handle escalation support from support team as assigned by support chief. . Person Specification: - Must be able to work flexible hours on-site and remote. - Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the company in an articulate, professional manner - Strong interpersonal skills - Good analytical skills - Excellent critical thinking and problem solving skills - Ability to multitask. . Qualification Required: - Minimum of Bachelors degree in related field - 1-3 years experience in related field.

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