Author Topic: [Full-time] IT Operations Manager Job at Greatview Nigeria Limited  (Read 220 times)

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Location:

URL: http://www.greatview.com.ng

Description:

Job Title: IT Operations Manager Company: Greatview Nigeria Limited Essential Duties and Responsibilities • Provides budgeting, data recovery services and business continuity planning to companies in cooperation with key users and local operations staff. • Maintains local inventory and software licenses. • Monitors for security compliance in accordance with company protocols. • Maintains all systems documentation such as warranty information, telephony system user guides and more. • Installs, maintains, repairs and replaces IT hardware and software. • Assists new staff with the setup of computers and passwords. • Assists in on-site technical support that cannot be provided remotely. • Works as the point of contact and responsible person when setting up new offices with IT systems or expanding existing offices. • Monitors data backups in offices to ensure business continuity in the event of a disaster or hardware failure. Required Knowledge, Skills and Abilities: • Demonstrates knowledge of current trends in information technology and can provide documentation backing up attendance of various workshops and conferences. • Shows the ability to quickly analyze a situation and provide an effective remedy in a fast-paced, high-pressure environment. • Possesses the ability to interpret company guidelines in order to provide effective solutions to uncommon issues. • Exhibits knowledge of basic forms of Macintosh and Windows-based software, skills with databases, and the ability to use certain advanced computer skills. • Displays familiarity with the troubleshooting and repair of computers. • Must have a strong dedication to customer service and be able to lead a team of individuals by example.

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