Head, Information Technology Job at MainOne

[Jobrib]

Job Title: Head, Information Technology

Company: MainOne

Job Type: Full Time

Qualification: BA/BSc/HND   MBA/MSc/MA  

Experience: 12 – 15 years

Location: Lagos, Nigeria

Job Field: ICT / Computer  

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MainOne's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business

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A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.

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Department: Technology

Reporting Line: Head, Corporate Services and Development

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Responsibilities: – The Head, IT will be responsible for the strategic and operational management of MainOne's IT requirement. – The jobholder will oversee and coordinate Main One's information technology environment and ensure consistent IT system availability to support the business.

. – Specifically, the responsibilities of the Head, IT shall include to: – Implement and integrate the various systems and technology initiatives necessary to achieve Main One's business goals. – Oversee and coordinate efforts aimed at developing IT business solutions, and ensure optimal leverage of technology to effectively carry out MainOne's business operations and processes. – Establish and enforce IT policies and procedures that promote and ensure the integrity, availability, confidentiality and security of corporate data and information. – Maintain appropriate business relationships with relevant IT vendors and suppliers and ensure compliance with agreed service levels. – Manage and develop upgrades to the company's telephone system and oversee all telephone changes, including routing. – Champion the process of selling the business case for implementing new IT business solutions to relevant stakeholders and obtain necessary approvals for implementing identified solutions. – Oversee troubleshooting, systems backups, archiving and disaster recovery implementation ensuring timely and continuous system availability at all times. – Continually review and assess the effectiveness and efficiency of the division's policies, procedures and processes and identify improvement opportunities. – Ensure adequate management of MainOne's IT budget and assets and ensure adequate availability of IT devices for relevant end-users. – Ensure all escalated IT related/Help Desk issues are effectively resolved and in a timely manner. – Implement the requirements of the Information Security Policy. – Arrange and attend service review meetings on a regular basis.

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Qualifications: – First degree in a relevant discipline. – Postgraduate/relevant professional qualification will be an added advantage. – Twelve (12) to fifteen (15) years' work experience with at least five (5) years at management level.

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Competencies: – Process driven, with strong analytical and planning skills. – Technical & expert IT proficiency – Strong teamwork and leadership skills – Excellent problem solving skills – Excellent customer service orientation. – Business communication and project management skills. – Ability to communicate effectively with relevant areas of the business. – Knowledge and experience of using: Information systems, ERPs, LANS/WANS; Windows Server Environment, Microsoft SQL Server; Microsoft Exchange; Internet Information Services; Oracle; Web design, software development languages and backup systems.

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