Applications and User Support Engineer Job at The Abuja Electricity Distribution Company (AEDC Plc)

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Job Title: Applications and User Support Engineer

Company: The Abuja Electricity Distribution Company (AEDC Plc)

Job Type: Full Time

Qualification: BA/BSc/HND

Location: Abuja, Nigeria

Job Field: ICT / Computer

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The Abuja Electricity Distribution Company (AEDC Plc) was established to distribute quality electric power to its customers, using modern technology and tools. The company desires to build a team of professionals who will manage its operations under global best practices.

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The Abuja Electricity Distribution Company, (AEDC) the electric distribution company for the FCT, Niger, Kogi and Nassarawa States, is inviting applications from suitably qualified candidates for the following vacant positions above.

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Job Description: – Provide front line user support for all corporate and production platforms and applications to enable the business to be efficient and high performing.

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Key Role/Responsibilities: – Federal Ensure High availability of IT production and corporate applications and services. – Federal Adhere to cost effective solutions for user software application requirements – Federal Ensure adherence to ICT Device Usage Policies by users and report/escalate breaches – Federal Execute hardware and software rollout plans – Federal Solve strategic and operational software application and hardware platform issues – Federal Ensure data privacy, data integrity and availability of ICT services – Federal Provide ICT training for all staff

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Qualifications: – Minimum of a University degree in computer science or related field. – Working experience as a user support team member – Operational knowledge on Linux and Windows Kernals and utilities – Strong team collaborating and People Skill. – Excellent Analytical, Organizational & Multitasking skills. – Strong Communication, Presentation and Interpersonal Skills. – Discreet with Integrity – Self motivated with focus on results

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