Standard Chartered Bank Nigeria Jobs: Personal Financial Consultant

Started by Jobbers, Aug 03, 2011, 10:43 AM

Jobbers

Standard Chartered Bank Plc is currently recruiting for the following position:

Job Title: Personal Financial Consultant - Abuja
Job ID: 287224
Job Function: Consumer Banking
Location: Nigeria - SCB
Full/Part Time: Full-Time
Regular/Temporary: Permanent

Job Description:
•   The role holder is responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement.
•   Their focus is on the General Mass Market segment, uncovering customer's needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.
•   In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.
•   It is expected for the role holder to be customer centric and provide excellent customer service to complete customers experience. Role holder is also expected to have some knowledge and experience in offering a range of products to meet the customers needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products

Key Roles & Responsibilities:
•   Client Acquisition & Value Management (Required)
•   Relationship Mgmt (Excellence)
•   Transaction Processing (Required)
•   Transaction Processing (Excellence)

Qualifications & Skills:
•   Credit Risk Analysis (INTRODUCTORY)
•   Customer Relationship Management (Core)
•   Data Conversion & Reporting (Core)
•   Legal & Regulatory Knowledge (Core)
•   Market / Competitor Knowledge (Core)
•   Product knowledge (Core)
•   Risk Management (Core)
•   Needs profiling & analysis (Core)
•   Negotiation & Objection Handling (Core)
•   Needs Based / Consultative Sales Skills (Core)

Excellence in Role:
•   Credit Risk Analysis (Core)
•   Customer Relationship Management (Advanced)
•   Product knowledge (Advanced)
•   Needs profiling & analysis (Advanced)
•   Needs Based / Consultative Sales Skills (Advanced)

Additional Job specific skill or knowledge area:
•   Social / Networking skills
•   Phone based conversation skills

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Method of Application:
Application is online. Use the following instruction to submit your application:
1.   Visit this link: Standard Chartered Bank Careers Page
2.   Enter the 'Job Title' as Keyword OR Select Nigeria-SCB under 'Select Location'
3.   Click on search
4.   Then, click on the job title to read more information about the job and submit your application.