Mobitel Nigeria Job Vacancies: Customer Technical Support Head/Supervisor

[Jobbers]

Mobitel commenced operations in 1998 with a national license to provide telecommunication services in the 2.0/2.2GHz band and a regional license to operate in Delta State - Nigeria in the 3.5GHz band. Mobitel provided both wireline and Wireless Local Loop (WLL) solution and was considered a pioneer in the Nigerian market.

The following vacancy currently exist at Mobitel Nigeria:

Position: Customer Technical Support Head/Supervisor (Wired & Wireless Lines)
Reference Code: TCS005

Job Scope:
Plan and Coordinate the activities of the Customer Technical Support teams to meet customer expectations. 
Coordinate with Network Operations in the commissioning and Testing of Lines
Familiarity in the fundamentals of Point to Multipoint CPEs, Possess an understanding of IP/Computer Networking and Radio.
Must be skilled in organizing Teams and meeting job schedules

Responsibilities:
1.   Plan and Coordinate the Installation and Maintenance activities of Customer Technical Support Teams to meet schedules and customer expectations
2.   Coordinate with Network Operations on issues pertaining to Customer Technical issues
3.   Report to Head of Customer Service on the status of Installation & Maintenance Assignments.

Requirements:
1.   Bachelor degree on Telecommunications, Electrical, IT/Computer Engineering or related area.
2.   Experience in the Installation Wireless Point to Point and Multipoint CPE Devices.
3.   Knowledge in Operations & Maintenance of Telecom Equipment
4.   Can work with minimal supervision
5.   Computer Networking, RF Fundamentals and Familiarity with the
6.   proper use of GPS and Electronic and Mechanical Installation Tools
7.   Ability to work off hours and weekends to meet work demands. Ability to handle and talk to Customers

Click here to apply online, select your reference number and fill the form.

[Jobbers]

[MyInfoStride]

I check the website today and find that this vacancy is still on. If anyone is interested and qualified, please apply before it will be too late. Wish you best...

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