MTN Nigeria Job Vacancy for Customer Knowledge Analyst

[Jobbers]

Job Title: Customer Knowledge Analyst
Job ID: 1721
Location: Lagos
Organisation: MTN Nigeria Communications Limited
Department: Marketing and Strategy
Reporting To:   Customer Knowledge Manager
Employment Status: Permanent

Job Description:    
•Develop report specifications to obtain data as required from various data sources for various reports
•Develop and utilize data collection instruments and methods for the evaluation and quality control of research or operational data
•Collect, analyze, interpret, and summarize data in preparation for generation of statistical and analytical reports and provide intelligence that supports decision-making
•Maintain computerized collection and track relevant data and appropriate records of research methods and results
•Provide support to campaign segmentation analyst as required
•Perform other job-related duties as assigned

Job Conditions:   
•   Normal MTN N working conditions.
•   Extended working hours may be required

Required Skills:   
•B.Sc in Statistics, Mathematics, Computer Science, Engineering or any of the other numerate Sciences/ Social Sciences
•4 years experience comprising:
•Experience and working knowledge of data mining/ analysis using statistical analytical system( SAS), problem solving and reporting/presentation
•Experience in the telecommunications industry is desirable

Qualification:    B.Sc in Statistics, Mathematics, Computer Science, Engineering or any of the other numerate Sciences/ Social Sciences

For more information and online application: Careers at MTN Nigeria

Deadline: October 26, 2011.