Author Topic: Huawei Technologies Nigeria Jobs for Service Delivery Manager  (Read 1083 times)

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Job Title: Service Delivery Manager
Location: Lagos
Organisation: Huawei Technologies
Sector: Telecommunications

Responsibilities:
•   Good understanding of how service management supports the business needs and the specialist needs of the external customer
•   Experience of working with operations and operations support groups
•   A good strong working knowledge of business processes and procedures
•   A good working knowledge of end to end development process
•   Strong customer focus
•   Analytical thinking and a proven track record of high quality improvements.
•   Thorough knowledge of applications and processes used within the business

Qualifications and Requirements:
•   At least 7 years’ experience in a similar role.
•   ITILv2/3 Certified-Service Delivery Manager (foundation/Practitioner)
•   A very good knowledge of service delivery in the telecommunications sector.
•   Experience in telecom Engineering company, telecoms vendor or ICT is preferred and is of top-priority.
•   Bachelor degree in Electrical, computer Science or telecommunications Engineering or relevant degree as applicable
•   Good customer service orientation, communication skills, good team spirit and has ability to work independently.
•   Should be ready to work under pressure in all kind of working condition.
•   Proficient in Microsoft office, (word, excel and Power point).
•   Applicants should be open to learning new skills and technology
•   Self-motivated, flexible, enthusiastic and fluent in English both oral and written.
•   Must be ready for international projects to the other African countries
•   Successful applicants should be goal-oriented with good interpersonal and communication skills, and be a very good team player.
•   The successful applicant should be good at information gathering and analysis.

Method of Application:
Application must be sent to the email address below:

Contact Email: juliet.okon@huawei.com

Applicants should specify on their applications and CV’s the Job Title, Job code and Job Position they are applying for and should save their CVs with their names and Job Title.

Deadline: November 1, 2011.

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