GE Nigeria Field Services Jobs: Area Service Manager

Started by Jobbers, Jun 15, 2010, 06:58 AM

Jobbers

GE is a diversified infrastructure, finance and media company taking on the world's toughest challenges. From aircraft engines and power generation to financial services, medical imaging, and television programming, GE operates in more than 100 countries and employs about 300,000 people worldwide.

Position: Area Service Manager
Job Number: 1106542 
Function: Services - Field Services 
Business: GE Technology Infrastructure - Healthcare 
Career Level: Experienced 
Location: Ikoyi - Lagos, Nigeria

Role Summary/Purpose:
•   Manage assigned customer service area through leadership and development of team (field engineers, biomedical technicians, field technicians, etc).
•   Create an environment to achieve ultimate customer loyalty.
•   Provide leadership in setting and achieving assigned goals in the profitable installation, maintenance and repair of GEHC products and the growth of the service contract base.

Essential Responsibilities:
•   Accountable for positive leadership of direct reports to include ongoing direction, coaching, and career development
•   Drives business results and manages customer relationships within area of responsibility
•   Owns operational processes (PM completion, Overtime management, NCR, FE Tool utilization)
•   Leads and cultivates a culture of GE Values and integrity.
•   Leverage internal relationships to enhance business performance and customer experiences.
•   Promotes a safe working environment and ensures compliance with applicable EHS policies and procedures.

Qualifications/Requirements:
•   BA/BS degree
•   At least 5 years of leadership experience in corporate world or military Ability to develop and execute multiple priorities and approaches to meet objectives
•   Exceptional interpersonal skills
•   Willingness to travel 10% within your specified geographic region

Desired Characteristics:
•   MBA
•   Prior field sales or field service experience
•   Proven leadership and ability to orchestrate resources and motivate teams
•   An inclusive leader that builds a connection to the workforce through personal involvement and trust
•   Proven ability to influence and drive change through exceptional written and verbal communication skills
•   Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals
•   Ability to develop and execute multiple priorities and approaches to meet objectives
•   Direct customer relationship experience
•   Proven ability to effectively communicate across a distributed workforce

For online application: GE Nigeria Field Services Jobs: Area Service Manager