[Full-time] Client Relations / Stockbroking Operations Officer Jobs at CardinalStone Partners Limite

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Job Title: Client Relations / Stockbroking Operations Officer
Location: Lagos
Company: CardinalStone Partners Limited

Job Specification:
•   Processes account opening forms for clients and initiates clients' web access for online brokerage
•   Prepares new CSCS customer accounts for the stockbrokers to process
•   Handles customer enquiries using standard procedures and refers calls/clients to the relevant asset management unit when required
•   Conducts daily upload of trades, settlement of trades and reconciliation of failed/cancelled trades
•   Generates contract notes and sends monthly cash account and CSCS statement of account to Clients
•   Interfaces with Stockbroking unit on new accounts opened for certificates lodgment and/or trading
•   Sends certificates for verification and certificate dematerialization

Qualifications:
•   Minimum Second Class Upper or HND Upper Credit
•   Pre-NYSC or must have been posted to Lagos State for NYSC (Batch B)
•   Prior customer service or banking operations experience is a plus

General Competencies:
•   Excellent command of the English language
•   Effective and efficient at problem solving
•   Attentive to detail and highly organized
•   Great communication skills (oral and listening)
•   Working knowledge of Microsoft Outlook, Word, and Excel

Please note: You are required to include a cover letter as the first page of your CV.

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