Telephone Operator Job in Nigeria at U.S. Embassy

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Job Title: Telephone Operator, FSN-04

Ref: A55803

Location: Abuja – Information Programs Center (IPC)

Organisation: United States Mission Abuja (U.S. Embassy in Abuja)

WORK HOURS: Full-time; 48 hours/week

SALARY: OR -Ordinarily Resident–N1,671,821p.a. (Starting basic salary) FSN-4/1

NOR – Not Ordinarily Resident

AEFM/EFM – US$24,518 Starting Salary p.a., FP-AA

BASIC FUNCTION OF THE POSITION:

•   The incumbent operates a multiple console type telephone switchboard to place, redial and route calls in response to senior officer requests.

•   Incumbent serves as an interpreter as required and attempts to provide non-routine information and resolve minor complaints.

•   Other responsibilities include maintaining logs, preparing bills for long distance calls and coordinating reduction of junk mail.

POSITION REQUIREMENTS:

NOTE: All applicants are instructed to address each selection criterion detailed below

with specific and comprehensive information supporting each criterion.

1. Completion of Secondary School is required.

2. Basic knowledge of practices involved in telephone switchboard operation is

required.

3. Level III (good working knowledge) Speaking/Reading/Writing English is

required.

Level III (good working knowledge) Speaking in Hausa, Igbo or Yoruba language

is required.

4. Must be able to work under pressure.

ADDITIONAL SELECTION CRITERIA:

1. Management will consider nepotism/conflict of interest, budget, and residency status

in determining successful candidacy.

2. Current employees serving a probationary period are not eligible to apply.

3. Currently employed US Citizen EFMs who hold a FMA appointment are ineligible to

apply for advertised positions within the first 90 calendar days of the employment.

4. Currently employed NORs hired under a Personnel Services Agreement (PSA) are

ineligible to apply for advertised positions within the first 90 calendar days of their

employment, unless currently hired into a position with a When Actually Employed

(WAE) work schedule.5. Current employees who are qualified will be given preference.

6. Only successful applicants who meet the minimum requirements will be notified.

7. The Human Resources Office will NOT accept applications or resumes submitted in

U.S. Government official envelopes.

8. The minimum requirements must be adequately addressed in the cover letter of your

application package.  Failure to do so will disqualify your application.

9. This position requires a security clearance.  

HOW TO APPLY:

Interested applicants for this position MUST submit the following, or the application will not be considered:

1. Application for U.S. Federal Employment (DS-174); plus.

2. Candidates who claim U.S. Veterans preference must provide a copy of their Form DD-214 with their application.

3. Any other documentation (e.g., essays, certificates, awards, copies of degrees earned) that addresses the qualification requirements of the position as listed above.

4. A type-written and signed application letter specifically applying for this position, and addressing the minimum requirements as advertised. Please reference the job title and announcement number on the application letter.

Instructions for Completing DS-174

SUBMIT APPLICATION TO:

Human Resources Office Abuja

Plot 1075 Dip. Drive Central District, Abuja

Attention: Recruitment.

Email Address: HRNigeria@state.gov

POINT OF CONTACT

Telephone: 09-461-4000 ext 4261

Fax: 09-461-4036

Deadline: December 28, 2011.

Source: United States Mission Abuja Vacancy Announcement

Telephone Operator Job in Nigeria