Head, Customer Support Job in Nigeria at Fly4Cheaper.com

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Job Title: Head, Customer Support

Location: Nigeria

Organisation: Fly4Cheaper.com

Sector: Aviation

Duties / Responsibilities and Experience:

•   Responsible for trouble shooting, ensure that no client is ever lost on your watch.

•   Excellent written and verbal skills, awareness of current laws and legislation, well experienced in travel/tour operations, ensure that any and all complaints are dealt with efficiently and promptly to the satisfaction of all involved.  

•   Ability to train and supervise junior staff member.

•   At least 5 years experience in customer care in a company and must be aware of monthly targets figures and roles in meeting them.

Remuneration: Highly competitive but tied to experience and value proposition.

Only shortlisted candidates will be contacted.

Deadline: 31 January 2012.

Head, Customer Support Job in Nigeria