Author Topic: [Full-time] Specialist-ERP and Collaboration Systems at Etisalat Nigeria  (Read 730 times)


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Location: Lagos



Reports To: Manager-ERP and Collaboration Systems

Job Summary:

Ensure implementation of Enterprise Resource Planning (ERP) and collaboration systems, including on-going support, maintenance and performance

Principal Functions:

Interact with business users/ vendors on gathering and classifying of documented business requirements (advisory support) for new ERP and collaboration systems solutions (implementation and integrations)

Support ERP project team in the creation and monitoring of the ERP project plan and implementation schedule

Co-ordinate all user acceptance testing, and report results in liaison with relevant business teams

Facilitate user training on new ERP and collaboration systems

Interact with management on management of relationships with 3rd party IT vendors/ suppliers

Provide 2nd level support for application problems

Contribute to and make recommendations on the deployment of upgrades and patches to ERP and collaboration systems

Provide user assistance and direction for ad-hoc data reporting and queries; develop customized reports as required

Provide support for the various operational units as agreed with management

Attend team/ divisional/ departmental meetings as required

Educational Requirements: Bachelor’s degree or equivalent in Computer Science or related discipline

Experience & Skills: Minimum of two (2) years directly relevant post-NYSC work experience

Click to apply on or before 6th April 2012

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