Author Topic: IT INFRASTRUCTURE PROJECTS OFFICER JOb Vacancy at UNDP  (Read 498 times)


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Responsibilities Summary of key functions:

    Implementation of ICT strategies and introduction/implementation of new technologies

    Planning of major ICT Infrastructure projects

    Site technical assessments and evaluations for projects delivery

    Networks administration

    IT Business development and client relationship management

    Facilitation of knowledge building and knowledge sharing with the stakeholder

1. Ensures implementation of ICT strategies and introduction and implementation of new technologies, focusing on achievement of the following results:

 Full compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment.

Analysis of the requirement and elaboration of internal policies and procedures on the use of ICT. 

CO ICT business processes mapping and elaboration/establishment of internal Standard Operating Procedures (SOPs) in ICT management, control of the workflows in the ICT team.

Participation in the office business process re-engineering activities and ensure that business needs drive IT solutions related to corporate resource management.    Conduct of market research and analysis, and introduction of new technology for country office system updating and improvement.

Provision of advice on and assistance in procurement of new ICT equipment for the CO and projects, provision of technical specifications and information on best options in both local and international markets.

Development and update of the ICT annual plan and road map. Development and update of the business continuity plan, disaster recovery plan, ICT infrastructure and training plans. Follow up on their implementation.

 Leadership of the ICT team for effective and client-oriented services.

2. Assist in the planning of major ICT Infrastructure Projects, focusing on the achievement of the following results:

This will include Data Centre facilities, telecommunications, Enterprise Operations matters of significant importance with other IT experts in the team.

 Participates in the planning and preparation of the budget and work program

 Develop cost proposals and procurement plans for implementation, maintenance and support

3. Conduct site technical assessments and evaluations for projects delivery, focusing on the achievement of the following results:

Conducts feasibility assessments, developing and recommending strategies to address ICT infrastructure needs, and preparing plans for design, development and implementation, including project plans, schedules, as well as time and cost estimates.

Develop technical specifications/cost proposals for procurement/contractual services

Oversees the technical evaluation of bids and proposal received, and monitor the procurement process

Testing and evaluation of new products and technologies and recommending technological changes.

4. Ensures efficient networks administration, focusing on achievement of the following results:

Monitoring of the computing resources to provide a stable and responsive environment.

Operation of network utility procedures defining network users and security attributes establishing directories, menus and drive-mappings, configuring network printers and providing user access.

Monitoring of backup and restoration procedures for both server and local drives.

Timely upgrade of LAN infrastructure and Internet connectivity to meet UNDP requirements.

 Provision of technical advice on network administration to other agencies as required and monitoring preparation of bills for cost-recovery for the services provided. 

5. Ensure IT business development and client relationship management which would be the result of successful implementation of project technical activities and timely deliverables.

6. Ensure facilitation of knowledge building and knowledge sharing with the stakeholder, in collaboration with the Knowledge Management Coordinator focusing on achievement of the following results:

Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision.

Identifying user training needs for the operations/projects staff on ICT issues.

Synthesis of lessons learned and best practices directly linked to ICT management.

 Sound contributions to knowledge networks and communities of practice. 

Competencies Job Knowledge/Technical Expertise

Level 1.2: Fundamental knowledge of own discipline

    Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position

    Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks

    Identifies new and better approaches to work processes and incorporates the same in his/her work

    Analyzes the requirements and synthesizes proposals

    Strives to keep job knowledge up-to-date through self-directed study and other means of learning

    Demonstrates good knowledge of information technology and applies it in work assignments

Promoting Organizational Change and Development

Level 1.2: Basic research and analysis

    Demonstrates ability to diagnose problems and identifies and communicates processes to support change initiatives

Design and Implementation of Management Systems

Level 1.2: Research and analysis and making recommendations on management systems

    Maintains information/databases on system design features

    Develops simple system components

Core Competencies:

    Demonstrating/safeguarding ethics and integrity 

    Demonstrate corporate knowledge and sound judgment

    Self-development, initiative-taking

    Acting as a team player and facilitating team work

    Facilitating and encouraging open communication in the team, communicating effectively

    Creating synergies through self-control

    Managing conflict

    Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge

    management/sharing is the responsibility of each staff member.

    Informed and transparent decision making

Client Orientation

Level 1.2: Establishing effective client relationships

    Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion

    Organizes and prioritizes work schedule to meet client needs and deadlines

    Establishes, builds and sustains effective relationships within the work unit and with internal and external clients

Promoting Accountability and Results-Based Management

Level 1.2: Basic monitoring

    Gathers, analyzes and disseminates information on best practice in accountability and results-based management systems


Required Skills 


2 years of relevant working experience, including development and implementation of ICT strategies, management and supervision of ICT services and teams, hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications.


Master’s degree in Information systems, Information Management or Bachelors with 4 years of experience in,Computer Science, Informations System, Mathematics, Statistics or related discipline. Cisco Certified Network Engineer (CCNE) and Microsoft Certified Systems Engineer (MCSE). If certification is not available at the time of recruitment, it should be obtained within 6 months.

Interested Candidates should apply online through the website by clicking on the Apply now button. The system will prompt you to upload a CV on the next page.

Please note that instead of a CV you're required to download the UNDP Personnel History Form (P11) from the following link  Complete it and upload when prompted.

Applications without a fully completed P11 form will not be considered. Only applicants that are shortlisted will be contacted.

The system will only allow for one attachment.

The UN  is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Method of Application 
Click this link to apply

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