Ops Control and Support Officer Job at Standard Chartered Bank Plc

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Job Title: Ops Control & Support Officer

Job ID: 326530

Location: Nigeria – SCB

Job Function: Technology & Operations

Company: Standard Chartered Bank Plc

PAYROLL DAILY ACCOUNT OPENING

• To undertake quick account opening for payroll accounts and scan same day to the HUB for full opening on the system and fulfillment of all customer request

• To ensure that signature are captured for new account within SLA

• Participate actively in weekly SLA meeting with the HUB

WB ACCOUNT OPENING

• Open WB accounts in line with the DOI

DATABASE MANAGEMENT

• To ensure assignment of employer codes and employer relationship to accounts

• To maintain a database of employer codes while ensuring necessary updates are made on Ebbs through RMS

• To circulate weekly the list of payroll accounts opened to the payroll team and the business

• Maintain a database for TAT Tracking of request of cheque books and Cards

Key Roles & Responsibilities

• To undertake quick account opening for payroll accounts and scan same day to the HUB for full opening on the system

• Request for cards and cheque books as stated by customer

• Prepare the welcome pack as listed below in a sealed envelope for the no of accounts opened and hand over to BDM/Sales Manager

Provide periodically for MIS REPORTS On Payroll accounts.

• Daily volumes for Payroll Account Opening

• Accounts opened Monthly

• Maintain a database for TAT Tracking of request of cheque books and Cards

• Welcome packs sent out

• Payroll accounts opened weekly for the Business

Qualifications & Skills

• A University Degree.

• A broad and in-depth knowledge of banking practices with relevant working experience in account opening unit

• A good working knowledge of risk management.

• Must be customer-oriented, as a primary responsibility is to ensure that the unit provides a high standard of customer service.

• Good inter-personal and management skills.

• Ability to manage the operation of computer systems

• Microsoft skills – Spreadsheets and word processing.

• Good organization skills

Method of Application:

Application is online. Use the following instruction to submit your application:

1. Visit this link: Standard Chartered Bank Careers Page

2. Enter the 'Job Title' as Keyword OR Select Nigeria-SCB under 'Select Location' when switched to 'Advanced Search

3. Click on search

4. Then, click on the job title to read more information about the job and submit your application.

Ops Control and Support Officer Job