Customer Service Executive Job Vacancy in Nigeria at Food Manufacturing Company

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Job Title: Customer Service Executive

Reference No: BIL 000004

Location: Lagos

Responsibilities:

•   Plan, develop and implement strategy for the Customer Relationship Management Function.

•   Play a leadership role in the development of proficient Customer Relationship.

•   Management process and applications.

•   Develop, optimize and implement business models for retention of company's customer base.

•   Provide directions and advice on customer relationship management activities and ensure monthly reporting.

•   Identify and implement processes to improve and ensure accuracy of customer data.

•   Managing the Customer care telephone lines.

•   Ensure key customer memorable events are promptly acknowledged.

Qualification/ Experience:

•   Minimum of first degree from a reputable university.

•   Must have between 1-3 years experience.

Deadline: 15th June 2012

Customer Service Executive Job Vacancy in Nigeria