Client Server Support Engineer Job at MTN Nigeria

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Job Title: Client Server Support Engineer

Job ID: 3206638

Location: Lagos, Nigeria

Company: MTN Nigeria

Job Description

•   Build, configure and maintain MTNN servers and server environment.

•   Administer the Microsoft Active Directory Exchange, SQL, ISA and Citrix services .

•   Plan and design server environment and new site roll outs.

•   Support  Black Berry & Intelli-Synch servers.

•   Perform advanced troubleshooting, diagnosis and analysis.

•   Achieve customer service targets based on SLAs

•   Back up server data periodically to ensure 100% recoverability in the event of loss.

•   Implement and monitor server security initiatives.

•   Manage all internal users to ensure hitch free login process.

•   Communicate with end-users and management regarding server-based issues – anticipated downtimes, server access, new systems and architecture, upgrades etc.

•   Deploy new server-based applications and hardware under direct supervision of superiors.

•   Maintain a high level of customer centered service delivery.

•   Prepare reliable trend analyses to help determine focus areas and develop proactive approaches to server faults management.

•   Prepare periodic management reports on server activity.

•   Apply self- management skills, methods and strategies to ensure prompt delivery of quality service from all servers to end-users at all times.

Desired Skills & Experience

•   First degree in Computer science or related area of study.

•   MCSE

•   Compaq ACT

•   DELL Certified Systems Engineer and Compaq ASE

•   At least 4 years hands-on server support experience which includes:

•   Windows 2000/2003 Server and Advance Administration and Support

•   Exchange 2000/2003

•   Basic Active Directory scripting

•   Microsoft System Management Server 2003

•   MacAfee Epo (anti-virus) software

If you are interested in working with the company, visit the link below to submit your open application online.

Application Link: Job Application Portal

Client Server Support Engineer Job

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