Customer Service/ Admin Officer Job in Nigeria at Dragnet Solutions Limited

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Job Title: Customer Service/ Admin Officer

Job Reference: CSA 01

Department: Shared Services

Company: Dragnet Solutions Limited (Dragnet Nigeria)

Remuneration:N50, 000/month

Responsibilities:

•   Attract potential customers by answering product and service questions; suggesting information about our products and services.

•   Resolve product or service problems by clarifying the customer's/candidates complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

•   Operate office equipment such as fax machines, copiers, and phone systems.

•   Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

•   Route and distribute incoming mail or other materials; arranging for dispatch/courier

•   Agenda management: booking of flights, travels, meetings, arrange hotels, e.t.c.

•   Coordinate and supervise the activities of Dragnet drivers.

•   Monitor the use and maintenance of Dragnet vehicles including the cleaning, servicing, and general maintenance of cars.

•   Monitoring and keeping records of the fueling of company cars.

•   Responsible for up keep and maintenance of office facilities such as air-conditioners and office equipment such as photocopier machine, etc.

•   In charge of office security and cleanliness

•   Provide admin support to HR department

•   Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

•   Monitor Office expense: water, electricity, consumables, etc.

•   Office management: stationery, cleaning, CUG lines, etc. (includes order, and raising vouchers for purchases and payments)

•   Any other duties as assigned

Requirements:

•   Degree in business administration or any other social sciences discipline.

•   Knowledge of using computer, MS Word and MS Excel

•   Able to excel in a fast paced environment

•   Pleasant personality with good interpersonal skills

•   Pro-active, responsible and hands-on person

Application Link: Job Application Portal

Customer Service/ Admin Officer Job in Nigeria