IT Support / Web Services Administrator - Lagos Job at Encore Technologies Limited

Started by jobnavy, Jul 31, 2012, 12:30 AM

jobnavy

Job Title: IT Support / Web Services Administrator

Location: Lagos, Nigeria

Organisation: Encore Technologies Limited

Minimum Qualification: Degree

Required Experience: 3 – 5 years

Job Summary:

To manage and maintain the company's web presence as well as its LAN and WAN networks and computer systems. The IT Support/Web Services Administrator is responsible for the installation and configuration, maintenance and upgrade of the general business and office applications) as well as centralized hardware (Servers) and database administration.

Responsibilities:

•   Manage and maintain company's IT Infrastructure, including hardware, operating systems, networks, applications etc.

•   Maintain and enhance the company's web presence, ensuring that only up-to-date and accurate information are contained on the website

•   Provide first hand user support e.g. setting up new user accounts and user profiles and dealing with password changes, resolving day-to-day staff IT complaints and issues using standard troubleshooting techniques

•   Liaise with external IT consultants in the roll-out of new applications as well as provision of second level IT support

•   Develop graphic designs for various company documents and write-ups e.g. periodic Newsletters and Magazines

•   Create and maintain company's Knowledge repository and database to guarantee effective methods of storing and managing information and corporate knowledge assets

•   Develop and implement policies and procedures for electronic data processing and computer systems operation and development

•   Install work stations and set up hardware

•   Maintain current and accurate inventory of hardware, software and resources.

•   Assist Customer Relationship Management function in spooling relevant website data for periodic customer interface analysis

•   Monitor compliance with company's Polices & procedures covering network access, internet and email usage, IT Tools of Trade etc.

Competencies:

•   Web Development and management.

•   Graphic Design.

•   Hardware Configuration.

•   Computer hardware and software systems configuration and administration.

•   Network Administration and installation.

•   Database & Storage Administration.

•   Application support and maintenance.

•   Data base and storage management.

•   Systems audit and maintenance.

•   IT security administration.

•   Network Security Administration.

•   Server Administration.

Requirements:

•   High initiative and highly resourceful.

•   Must possess supervisory, leadership skills.

•   Strong communication and reporting skills.

•   Creativity.

•   Attention to detail.

•   Time management and prioritization.

•   Drive for results.

•   Job Knowledge.

•   Customer Focus.

•   Initiative & Resourcefulness.

Experience:

•   4-5 years relevant work experience.

Preference:

•   Male candidate preferred for this post.

•   Age-Not more than 30 years.

Educational Qualifications:

•   First Degree in Computer Science or work experience in related Field.

•   Minimum CCNA.

•   Any other related certified professional qualification.

•   Evidence of continuous professional development. Possession of MCSE and/or A+ certification is an added advantage.

Application Deadline: 2 months from now

IT Support / Web Services Administrator - Lagos Job