Author Topic: Software Engineer, E-Business Solutions Job at Brent Consulting Nigeria  (Read 620 times)

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Job Title: Software Engineer (E-Business Solutions)

Job Ref No: EBS 01

Location: Abuja, Nigeria

Job Categories: IT & Internet

Organisation: Brent Consulting

JOB DESCRIPTION   

•   Provide support for off-the-shelf, customized or in-house developed applications within SLA time frame.

•   Ability to effectively and professional communicate with management, staff, and customers.

•   Strong ability to assess complex situations, set priorities, and implement action plans.

•   Participate in planning, designing, evaluation and installation of software upgrades.

•   Maintain/modify developed applications and corresponding documentation based on the changing user requirements.

•   Reporting (developing reports from existing applications based on user requirements).

•   Off-the-shelf application testing and drafting /Validating user and maintenance documentation for service delivery teams.

•   Provide support, maintenance, and troubleshooting of software in accordance with Total’ polices.

•   Establish and maintain effective professional working relations with coworkers and clients.

•   Provides regular feedback on software/application performance, both in general an against specific service levels.

•   Ensures security standards and polices are strictly upheld.

•   Manages a continuous service availability improvement process through system optimization and exploitation

•   Check for System Speed

•   Determine time to install, update, upgrade software before release

•   Documentation of all old & new packages

•   Determine compatibility with the Operating system

•   Determine Flexibility of the new package with old one

•   Ensures compliance with TOTAL corporate and local IT policies procedure and architecture and application and integration of new TOTAL corporate initiatives.

•   Ensures Service Level Agreement (SLA) is fulfilled satisfactorily

•   Exceeding customer’s expectation in fulfilling Service Level Agreement satisfactorily.

•   Fault location, troubleshooting and resolution.

•   Testing of round trip response times (weekly)

•   Documentation of faults resolution

•   Weekly reporting as desired by our client.

•   Maintain and observe Health, Safety and environment policies and procedures in the course of discharge of your duty.

•   Ensure the confidentiality and secrecy of all data under your care and trust in the execution of this project.

•   Doing such other things as may from time to time be directed and assigned by our client.

•   Receiving and resolving complex issues and meeting customer needs

QUALIFICATION   

•   A bachelors’ degree in Engineering/Science, with not below Second Class lower grade.  A Masters Degree with specialization in Computer Engineering/Science will be an added advantage

•   Ability to design and maitain web applications in PHP, Dotnet and Java Languages

•   5-8 years work experience in an ICT company

•   5 Experience in a similar position with ability to motivate and provide leadership to the Engineering team

•   Experience in building teamspirit and leadership skills

•   Ability to design and maitain web applications in PHP, Dotnet and Java Languages

•   Effectively utilize sales-related information technology applications (PowerPoint, Excel/Word/Access)

Software Engineer, E-Business Solutions Job




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