Protocol Manager Job at Nigerian Bottling Company Ltd

[Jobrib]

Job Title: Protocol Manager

Ref: NBC/PAC0912

Location: Head Office

Company: Nigerian Bottling Company Ltd / NBC Plc

Sector: FMCG

Function Name: Public Affairs & Communication

Experience: 5

Education: University degree or HND in Arts or Social Sciences

Role: The Protocol Manager's role is to support the objectives of the company through strong relationship with Diplomatic Missions and Airport authorities and provide excellent service delivery to the business, colleagues and employees via management of travel desk

Desired Candidate Profile:

University degree or HND in Arts or Social Sciences(Minimum of 5 years working experience) Good oral and written communication skills. Customer Service mindset – cross-functional team player. Analytical skills. Networking skills. Attention to details. Planning and Organising skills. Must be able to priortise. Negotiation skills. High integrity and value system. Must be able to gather and interprete information.

Core Responsibilities:

Travel Desk Management:

•   Processes visas for NBC staff on approved business trips.

•   Coordination of third party Travel Management Companies provide flight reservations and tickets and other services as may be required.

•   Ensures agreed SLAs and contract terms with TMCs and airlines are adhered to.

•   Travel Database administration: Vets all tickets and ensures agreed discounts with airlines (particularly Corporate Agreements with airlines on  international routes) are applied

•   Tracks invoices and ensures payment within agreed days in line with the contract terms

•   Ensures compliance to Travel Policy

•   Drives cost savings initiatives on domestic and international travels

Meet & Assist:

•   Provides M & A service for all visitors, NBC Senior Management team and staff (first timetravellers only).

•   Generates weekly visitors schedules and coordinates or assigns drivers/vehicles as per schedule

•   Ensures vehicles are maintained and fuel and other related costs are within budget.

Relationship Management (Diplomatic Missions, Airport Authorities, Airlines etc)

Develops and manages relationships at frequently visited Embassies.

Maintains updated records of requirements at each Embassy and communicates same to Employees.

Closing Date: 24th September 2012.

Protocol Manager Job