Connecting Ascott associates from across places and cultures, out-of-classroom initiatives such as the Ascott Global Exchange Programme and Ascott Learning Festivals provide in-person opportunities for associates from different regions to engage in cross-culture discussions and gain insights into best practices from expert trainers.
Ascott Accelerate is one of the many new initiatives introduced as part of the Ascott Global Academy for Excellence (AGAX). AGAX is a comprehensive training platform designed to build a future-ready workforce for Ascott. It was launched in 2024 at the group’s biennial Ascott Global Conference.
Mr Lee Ngor Houai said: “At Ascott, our vision is to be the preferred hospitality company, enriching global living with heartfelt experiences. To deliver on this, we have expanded our portfolio beyond serviced residences to include hotels, resorts, social living spaces and branded residences, offering guests more choices under our brand promise ‘Stay Your Way.’ Our multi-typology brand framework not only caters to the diverse needs of today’s travellers, but also empowers our associates to develop broad-based expertise and thrive across different accommodation formats. As our business continues to grow and diversify, we remain deeply committed to developing our people, ensuring they have the skills and support to grow with us. Looking ahead, talent development will remain central to our strategy as we expand globally, with over 300 new properties set to become operational by 2028.”
Ms Wong Kar Ling said: “To future-proof our talent pipeline, we are excited to launch Ascott Accelerate, a comprehensive initiative designed to nurture high-potential talent at every stage of their hospitality careers. This programme supports associates from entry-level roles to key property leadership positions, such as Residence Manager and General Manager. Through mentorship, on-the-job training, project-based learning and e-learning, Ascott Accelerate will shape the next generation of hospitality leaders, equipping them with the capabilities to drive our continued success. As the training needs of our organisation evolve, we are also exploring partnerships with leading hospitality institutions to enhance the professional credentials of our team. We welcome individuals with a passion for hospitality to join us at Ascott, where opportunities to grow and thrive are part of our dynamic journey.”
With
over
12,000
new
jobs
expected
to
be
created
across
more
than
300
new
properties
slated
to
open
as
part
of
Ascott’s
global
portfolio
by
2028,
the
company’s
talent
management
programme,
Ascott
Accelerate,
will
seek
to
train
and
fast-track
high-potential
associates
into
key
property
leadership
roles.
- Aim, which builds foundational leadership skills essential for supervisors;
- Advance, which strengthens the management capabilities required to lead as heads of departments; and
- Aspire, which prepares future Residence Managers and General Managers through curated hands-on learning, equipping them with the agility and leadership skills to thrive in a fast-evolving hospitality landscape.
To turbocharge the programme, Ascott is also introducing a new digital learning platform that enables associates to learn anytime, anywhere. Featuring tailored content across key operational areas – including guest services, housekeeping, property maintenance, digital technology and finance – the platform empowers associates to develop relevant skills at their own pace, while balancing daily responsibilities.
In addition, Ascott is enriching learning experiences through initiatives like the Ascott Global Exchange Programme and Ascott Learning Festivals. The exchange programme offers promising associates short-term overseas postings to broaden their perspectives, adapt to new environments and learn from high-performing teams across the network. Complementing this, the Ascott Learning Festivals are dynamic, in-person events where associates gain insights into the latest industry skills and best practices from expert trainers and thought leaders.
Ms Wong added: “Hospitality is about connecting people across places, cultures and possibilities. At Ascott, we believe those connections should begin within our own teams. Just as we aspire to offer global living to our guests, we are equally committed to giving our associates the opportunity to experience the global nature of our business – whether through international assignments or globally connected platforms like our learning festivals. These initiatives reflect not only the scale of our operations but also why many are drawn to hospitality: a passion for people, culture and discovery.”
For
more
information
on
career
opportunities
and
to
explore
how
you
can
grow
with
Ascott,
please
visit:
https://www.discoverasr.com/en/the-ascott-limited/careers.
https://www.discoverasr.com/en
https://www.linkedin.com/company/the-ascott-limited/
https://www.facebook.com/discoverasr/
https://instagram.com/DiscoverASR
Hashtag: #hospitality #talentdevelopment #humanresource #Ascott
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