Industry experts assembled in Orlando to take Voice of the Customer and Employee Engagement programmes to new heights London, UK and Oslo, Norway and New York, NY: 13 May 2014: Last week, global industry experts, thought leaders and visionaries from more than 7 countries spanning 25 industries joined forces in Orlando at the annual Confirmit Community Conference. The three day Confirmit ‘Be a Hero’ Conference offered global attendees an opportunity to discuss and explore the business results achieved and challenges faced within Voice of the Customer (VoC), Employee Engagement (EE) and Market Research (MR) programmes. Record breaking conference attendance and…
Author: RealWire
SpeedCast Also Announces Appointment of New Board Director and New ChairmanAUSTRALIA AND HONG KONG, 13th May, 2014 – SpeedCast Ltd (“SpeedCast”), a major international satellite services provider, today announced the buyout of SatComms Australia, a leading satellite solutions provider in Australia. The closing of the transaction is subject to regulatory approval. The acquisition will further consolidate SpeedCast’s leadership position in the Asia-Pacific region and provide SpeedCast with an expanded presence in Australia. SpeedCast also announced the appointment of Michael Malone as a non-executive Board Director and the appointment of John Mackay as Chairman of the Board. SatComms Australia (“SatComms”) is…
Feature-rich FreeConference.co.uk emphasizes high-quality sound, ease of use with web browser access and local dial-in numbersLONDON – May 13, 2014 — Iotum, a global leader in reliable and affordable HD audio conferencing, is officially launching FreeConference.co.uk at The Business Show at the ExCeL Centre on Thursday, May 15, 2014. FreeConference.co.uk is the first UK conferencing service to offer free in-browser calls as well as traditional dial-in numbers free of bridging fees.FreeConference Connect is FreeConference.co.uk’s free in-browser calling tool. It utilises Web Real Time Communication (WebRTC) technology to deliver high-quality audio conferencing with no dialing in or unnecessary program downloads. Any…
52 per cent state multiple infrastructure apps and multiple monitoring tools have an adverse impact on service and availability excellenceSurvey shows that IT departments in smaller organisations achieve better performanceA recent survey among 250 UK CIOs and IT leaders has revealed that nearly half of respondents are plagued by regular IT performance and availability issues. 48 per cent of respondents experience hourly, daily and weekly availability and outage issues. 21 per cent of those asked experience business downtime daily or hourly.ControlCircle, UK provider of managed and cloud-based services, commissioned the ‘IT Growth and Transformation’ survey with Vanson Bourne, to explore…
Latest Toughpad FZ-G1 is powered by Intel® 4th generation processor and optional hot swap battery functionalityBRACKNELL, UK 12TH MAY 2014Panasonic today announced the new version of its rugged Windows tablet, the Toughpad FZ-G1. The thin, lightweight and yet fully rugged 10.1″ Windows 8.1 Pro Update tablet, unveiled at the Enterprise Mobility Exchange in the Netherlands, has been designed to meet the growing demand from businesses for purpose-built tablets that use the latest functionality to improve the productivity of their mobile workforces.The latest version of the Toughpad FZ-G1 is powered by 4th generation Intel® Core™ technology. With reduced power consumption, the…
Ghana’s Communications Ministry to Open Annual SummitAccra, Ghana 12 May 2014: The Dynamic Spectrum Alliance has today announced that the National Communications Authority of Ghana (NCA) will co-host the second annual Dynamic Spectrum Alliance Global Summit, to be held in Accra, Ghana on May 13-14. With an emphasis on the exploration of dynamic spectrum access technologies, business models and regulations, which are particularly pertinent to the host continent of Africa, the Global Summit has attracted extensive support from across the region, including Ghana’s Ministry of Communications, as well as speakers and participants from literally around the world. There is huge…
13 mei 2014, Pakhuis de Zwijger, AmsterdamAmsterdam, 12 mei 2014 – Intershop-partner Fenego presenteert dit jaar een gezamenlijke casestudy tijdens Emerce eFashion, dat plaatsvindt op 13 mei 2014 in Pakhuis de Zwijger te Amsterdam. Tijdens de presentatie vertellen e-commerce consultants Niels Trescinski en Ariane Vaes van Fenego hoe de Belgische lingeriespecialist Van de Velde het Intershop 7-platform heeft geïmplementeerd ter ondersteuning van alle online verkoopkanalen verspreid over zijn luxe lingerie-retailketens, waaronder Rigby & Peller en PrimaDonna. Ze leggen tevens uit hoe Van de Velde naadloos is overgestapt naar de nieuwe e-commerce oplossing door gecentraliseerde informatie voor zijn eindklanten te hergebruiken.De…
NEWARK, NJ – May 12, 2014: IDT Corporation (NYSE: IDT), a leading supplier of wholesale voice and payment services to telecommunications providers around the world, announced today that it is offering mobile operators IDT Messaging, a white label OTT messaging service that combines IP and SMS messaging.Speaking at the International Telecoms Week trade show in Chicago, Ben Hirsch, Chief Marketing Officer for IDT Telecom, said that IDT Messaging provides a robust feature set that will help mobile operators retain and win customers. “Mobile operators continue to lose customers and revenues to OTT messaging services. IDT Messaging gets operators back in…
Concorde Solutions warns organisations to beware the cloud when it comes to licensing, and always negotiateSupport for Windows XP finally came to a halt last month and many companies still using the operating system faced an inevitable realisation when upgrading: prices for IT assets have risen, a lot. Microsoft warned last year that 2014 and 2015 will see significant price rises, but while this can be a worry, there are some very simple ways to start to win the battle against it, suggests Martin Prendergast, CEO of Concorde Solutions.Cloud computing, hosted software, services and infrastructure, as well as mobile working…
May 12, 2014 – Kodak Alaris announces today that The Football Pools has selected its KODAK Scan Station 520EX network scanners to implement a company-wide solution to digitise the thousands of paper football coupons customers complete each week. This has simplified all bet processing throughout the UK with the investment paying for itself within just six months as transport costs have been saved. Founded in 1923, The Football Pools is the oldest football gaming company in the world and during the last 90 years has paid out over £3 billion in prize money to 60 million lucky winners.In 2009, Littlewoods,…
8 in 10 companies with solid customer programmes demonstrate significant profit increasesYet 81% of organisations have seen their customer initiatives fail in the last three years, costing them up to £750,000 each over the past three yearsEurope lags behind the rest of the world in meeting customer expectations Guildford, UK – May 12, 2014 — Fewer than 20% of companies globally are delivering the level of service their customers expect, according to a new study from Avaya, a global provider of business collaboration and communications solutions and services. The research suggests that European companies lag behind their Asian and American…
Eight EMEA Speakers Join Global Line-up Covering More Than 80 Educational Sessions across Nine Tracks for Over 20,000 Attendees London, UK – May 9, 2014 — (ISC)2® (“ISC-squared”), the largest not-for-profit membership body of certified information and software security professionals with over 100,000 members worldwide, today released the full education programme and speaker line-up for its fourth annual Security Congress, taking place September 29 – October 2, 2014 at the Georgia World Congress Center in Atlanta, Ga. Once again, (ISC)2 Security Congress will be colocated with the ASIS International 60th Annual Seminar and Exhibits, bringing together more than 20,000 professionals…
Avaya Collaboration Pod is now available in two new models specifically for Cloud Service Providers looking to deliver Communications-as-a-Service to their customers.Enterprise model enhanced with advanced Customer Experience Management capabilities; all Collaboration Pods now support Avaya Fabric Connect for network simplicity and agilityAvaya Collaboration Pod to power new Unified Communications Cloud offers for CONNEX, ROI Networks and Integration Partners.GUILDFORD, UK – Friday, May 9, 2014 – Avaya today announced new models and enhanced functionality for the Avaya Collaboration Pods, a portfolio of turnkey communications and collaboration solutions for both enterprises and Cloud Service Providers. Avaya is introducing two new Collaboration…
Computer Weekly hails world’s first global cloud based PCI DSS compliant platform for telephone based payment processingLondon, UK – May 9, 2014: Today Cognia, the leader in cloud communications intelligence solutions (www.cognia.com), announced it had been chosen as the winner of the Cloud Innovation award in the Computer Weekly European User Awards for Security 2014, which recognises innovation in information security and IT risk management. A panel of independent judges selected the Cognia platform for its innovations in cloud application development that has extended its Cognia Cloud service offering to include secure telephone-based payment processing. In so doing, Cognia became…
WatchGuard APT solution provides real-time, advanced-threat visibility for WatchGuard Unified Threat Management and Next-Gen Firewall appliances. Woking, Surrey: 9th May, 2014 – Wick Hill is now shipping WatchGuard’s new Advanced Persistent Threat (APT) solution, WatchGuard APT Blocker. Delivering real-time threat visibility and protection in minutes, not hours, APT Blocker identifies and submits suspicious files to a cloud-based, next-generation sandbox, using the industry’s most sophisticated full-system-emulation environment for detecting APTs and zero day malware. The WatchGuard solution integrates with the company’s visibility tool, WatchGuard Dimension™, providing an instant, single view of advanced threats, along with other top trends, applications and threats…
Recognition Highlights Company Growth With Addition of Marquis Customers and Expansion Across Industries PITTSBURGH – MAY 8, 2014 – Avere Systems, a leading provider of enterprise storage for cloud enabled data centers, announced today it has been selected as a finalist for Red Herring’s Top 100 North America award, a prestigious list honoring the year’s most promising private technology ventures from the North American business region. “We are honored to be included as a Red Herring Top 100 Finalist, it is a strong validation of our company’s accomplishments,” said Ron Bianchini, CEO of Avere Systems. “Avere provides organizations with the…
San Francisco, May 8, 2014 Scandit (www.scandit.com), developer of the leading software-based barcode scanning and data capture platform for smartphones, tablets and wearable computing devices, has today launched the new, fourth version of its Barcode Scanner SDK, Version 4.0, for the Android platform. This incorporates dynamic features including full-screen scanning, further improvements to its unique blurry scanning functionality and optimized support for all Android devices including Google Glass. The launch of the Barcode Scanner SDK 4.0 represents the next generation in barcode scanning, delivering unparalleled scan performance to a wide range of business sectors from retail and logistics through to…
Principal Engineer Joins as Company Intensifies Focus on Open InitiativesSAN JOSE, Calif, May 8, 2014 – Brocade (NASDAQ: BRCD) announced today the hiring of networking and open-source veteran Colin Dixon to the position of Principal Engineer. An active contributor to the OpenDaylight Project, Dixon is considered a foremost authority on Software-Defined Networking (SDN), specifically as it applies to scalable and distributed systems.Dixon has spent the past decade focused on the advancement of networking, protocols and data center technologies through his academic and industry research initiatives. His most recent work examined how to build network fabrics using commodity Ethernet hardware controlled…
Company CTO and Founder relocates from Germany to new Silicon Valley officeNew York – May 8, 2014 – Digital marketing software and services company, Searchmetrics, which operates a global, enterprise Search Engine Optimization (SEO) SaaS platform for brands and agencies, has seen its US sales revenue double in the last 12 months. The company has extended its presence in the USA by opening a new US office in Silicon Valley and has expanded its US team to support further growth. Founded in Germany and with offices in Berlin, New York, London and Paris, and now a new office in San…
HOUSTON, TX, May 8, 2014 — Aspect Enterprise Solutions, the leading multi-commodity Cloud commodity trade and risk management solution provider, announced that CIO Review Magazine has named it as one of the Top 20 Most Promising Risk Management Solution Providers for the Capital Market. The CIO Magazine article pointed to Aspect’s clear market differentiators in excellent price performance, swift deployment times of just a few weeks, and cutting-edge technology. Recently named the leader in Cloud systems in an industry E/CTRM report, Aspect’s technology advantages are unparalleled by older software. For example, the use of in-memory database makes data retrieval faster…