Multichannel customer engagement software vendor increases quarterly turnover to $3.1 million and strengthens management teamReading, 29th April 2014, Global multichannel customer interaction software company Eptica today announced its highest ever Q1 revenue, up 21% on the same period in 2013. Revenues for Q1 2014 were $3.1 million (£1.85m), driven by worldwide demand for its innovative, linguistic-powered customer engagement software. Performance is accelerating, following record financial results for 2013, where turnover grew by 18% to $10.6m (£6.5m).Eptica’s multilingual Customer Engagement Suite transforms customer service by applying linguistics and natural language processing across all digital channels. New clients include Singapore Power Services,…
Author: RealWire
Beaverton, Ore, USA – 29 April 2014: ZTE Corporation, leading global provider in telecommunications equipment and network solutions, is the latest member to join UPnP Forum’s Steering Committee. Responsible for making key decisions driving the success of UPnP technology, the Steering Committee plays a vital role in the governance of the Forum.UPnP Forum has paved the way for seamless connectivity between billions of home networked devices, and for more than a dozen years, UPnP technology has offered unique capabilities for consumer electronics and computing devices. Members contribute to the work of the Forum by participating in Technical Working Committees, sharing…
Annual global survey reveals widespread uncertainty about cloud security and negative impact on security postureInfoSecurity Europe, London and Plantation, Fla – April 29, 2014 – Thales, a world leader in Critical Information Systems and Cybersecurity announces the cloud is losing the ‘scare factor’ for businesses, according to its latest report – Encryption in the Cloud. The study reveals that more and more organizations are transferring sensitive or confidential information to public cloud services even though more than a third expect a negative impact on security posture. In response, the use of encryption is increasing but more than half of respondents…
55 percent of European financial organisations believe third party contractors pose the biggest risk; 52 percent find insider threats harder to detect than last yearLONDON – April 29, 2014 – Vormetric, a leader in enterprise data security for physical, virtual and cloud environments, today announced further analysis of its ‘Insider Threat’ report, conducted in 2014 with industry analyst firm Ovum. Focusing on just those responses from IT decision-makers at financial services organisations in France, Germany, and the United Kingdom (a total of 92 responses), the research reveals how firms in the financial sector are evaluating their exposure to insider threats,…
Vendors selected for the “Cool Vendor” report are innovative, impactful and intriguingLondon – April 29, 2014 – Skyscape Cloud Services Limited, the easy to adopt, easy to use and easy to leave Assured Cloud Services Company today announced that it has been included in the list of “Cool Vendors” in the Cool Vendors in the European Cloud Computing Market report* by Gartner Inc.According to the report: “European customers, but also customers in other areas of the world, who are looking to leverage cloud computing for their success should focus on targeted solutions (such as those delivered by the European vendors…
SaaS platform provides game-changing way for firms to swiftly comply with changes in the regulatory landscapeVisit SureCloud at Infosecurity Europe 2014, Earls Court, London 29 April-1 May, Stand F91Reading, UK, 29 April 2014 – SureCloud®, a supplier of Cloud-based Governance, Risk and Compliance (GRC) solutions, today announced its agile GRC SaaS platform. The SureCloud Platform differs from other solutions by giving organisations immediate visibility of the status and greater overall control of their risk and compliance programmes. Faster to implement than conventional eGRC solutions and featuring more real-time intelligence than home-grown systems, the SureCloud Platform gives organisations unprecedented insight into…
With sixty-five per cent of communication said to be non-verbal, an over-reliance on text-based messages in business can lead to misunderstanding and delayed decision-making28 April 2014: CIOs are waking up to the business value of traditional face-to-face communications achieved through the very latest digital channels[1] as studies show response rates, sales and customer loyalty rise and remote workers feel more connected and productive when they can have a visual conversation. Research reveals that three quarters of organisations want to address this by introducing a mobile video-conferencing solution and 61 per cent want to integrate video-conferencing with a unified communication platform…
New security features for ADCs fill the gap left by Microsoft TMG 28 April, 2014 – KEMP Technologies, has announced that all of its Application Delivery Controllers (ADCs) and load balancers now feature enhanced edge security gateway functionality to protect published workloads and improve user application performance. By combining advanced Layer 7 load balancing and content switching for application optimisation along with critical security features, KEMP provides an effective and affordable alternative to fill the gap left by Microsoft’s decision to ‘end-of-life’ its Forefront Threat Management Gateway (TMG). In addition to features such as Single-Sign-On, pre-authentication and SMTP domain filtering,…
Targeted Threat Protection joins suite of cloud security services for emailLondon, UK -April 28th, 2014 – Mimecast, a leading cloud email security provider, has announced Targeted Threat Protection a new service to protect enterprises from the growing risk they face from spear phishing. These are targeted attacks using embedded malicious URLs or links in email that appear to come from a ‘trusted’ or known individual that then compromise an organisation’s security when clicked. Mimecast Targeted Threat Protection scans all URLs in inbound email every time they are clicked by the end-user to ensure the linked site is clean and risk…
Tech start-up enjoys exponential growth London, UK – 25 April 2014: Retortal, social media tech start-up, has experienced exponential growth in the six months since it launched its unique white label social media marketing control panel and content generation service. Quarter on quarter growth has seen a surge of 345 per cent in global resellers.The platform, the first of its kind on the market, is aimed at getting web, SEO, marketing, creative and PR agencies to offer social media management services to their SMB clients. It is brought to market through a network of resellers and allows them to sell…
The project will interconnect power networks on the two banks of the river Shannon.Milan, 24 April 2014 Prysmian Group, world leader in the energy and telecom cable systems industry, has been awarded a new contract worth in total approximately €40 million by ESB (Ireland), for the “Shannon River Crossing” project to provide electricity between Kilpaddoge and Moneypoint across the opposite banks of the river and along an underwater route of approximately 3 km.The project involves supply, installation and commissioning of a High Voltage Alternate Current (HVAC) 220 kV power cable double-circuit connection, comprising 21 km submarine cable including spare lengths…
London (April 24, 2014) – Epiq Systems, Inc. (NASDAQ: EPIQ), a leading provider of managed technology for the global legal profession, today announced the general availability of version 1.2 of its eDiscovery software, Epiq Analytics™. Building on Epiq’s proprietary software offerings for processing, hosting, document review, technology-assisted review, production and workflow management, Epiq Analytics enables legal teams to improve eDiscovery strategy decisions utilizing user-friendly early case assessment and analytics.”It is important to make crucial case strategy decisions as early as possible in the eDiscovery process, whether during a litigation, regulatory review, or internal investigation,” said Greg Wildisen, International Managing Director,…
OMA network APIs included in EU technical framework as defined by ETSI’s Mobile Standards Group (MSG) and as part of the BEREC Stakeholder ForumSan Diego, CA – 24 April 2014- The Open Mobile Alliance (OMA) announced today that they have delivered three Network API specifications as part of the technical framework for the separate sale of roaming services in the European Union. EU roaming regulation III intends to promote more competition and enhance consumer choice within the European roaming environment by introducing alternative roaming providers by mid-2014. The technical report, published by ETSI Mobile Standards Group in document TR 103…
Release of third annual global survey by Thales and Ponemon Institute examining attitudes towards data protection, encryption and key management in the cloudCambridge, UK – April 24, 2014 – Thales, a world leader in Critical Information Systems and Cybersecurity, will be showcasing its high assurance cryptographic solutions for protecting cloud, mobile payments, public key infrastructures (PKIs), big data and cybersecurity at this year’s InfoSecurity Europe, Earls Court, London 29 April – 1 May 2014. At the show Thales is releasing the third edition of its annual research report – Encryption in the Cloud. The study, produced in conjunction with the…
April 24, 2014 – A new generation of network scanners from Kodak Alaris launch today to provide organizations with an easy to use walk up solution to simplify document sharing. Taking Kodak Alaris’ photo kiosk and scanner know-how and combining it in a compact, high performance, networked unit, the new KODAK Scan Station 700 Series, allows people to efficiently capture information from documents and route it into key business processes without the need for a dedicated PC. Walk up, use the built-in colour 9.7 inch[1] touch screen, and go – it’s as straight forward as that. Up until now, many…
IT Appliance range supports businesses transitioning from Microsoft Small Business Server and Windows Server 2003 to a managed hybrid cloudBath, United Kingdom – 24th April 2014 – Zynstra, the pioneer in cloud managed server appliances, today announces the launch of two new products, SMB IT Appliance and Education IT Appliance.Developed specifically to address the evolving needs of SMBs and educational establishments, the latest developments in Zynstra’s product suite have been crafted in association with Microsoft and HP to meet the looming end-of-life technology dilemma that requires an infrastructure refresh for Windows Server 2003. “We estimate that there are well over…
The app delivers essential information and integrates augmented reality to enhance the overall experience. London, United Kingdom, 24th April, 2014 – IMImobile, a leading global provider of end-to-end mobile engagement software and solutions to telecom operators, enterprises and media companies, today announced their involvement in O2’s newly launched Windows app “Up at The O2”.O2 chose long-time partner IMImobile to develop and build the Windows app, which is used to enrich the “Up at The O2” experience. “Up at The O2” gives visitors the chance to climb a 52 meter high walkway to gain a spectacular 360˚ view of the capital…
Acquisition will help GBGroup expand its international verification capabilityDECTECH SOLUTIONS PTY LTD(“DecTech”)Acquisition by GB Group plc 24 April 2014: DecTech Solutions Pty Ltd (DecTech) is pleased to announce that GB Group plc (GBG) of the UK, the identity intelligence specialist, has agreed to acquire the entire issued share capital of DecTech Solutions Pty Ltd, of Melbourne, Australia the provider of fraud detection, risk management and customer on-boarding solutions for a total consideration of £20.5million.DecTech was established in 2001 and now serves customers in 42 countries across six locations in Australia, Asia and Europe where they support banks, financial services and…
Acquisition of DecTech Solutions will boost GBGroup’s global fraud detection solutionGB GROUP PLC (“GBGroup” or “GBG”)Acquisition of DecTech Solutions Pty Ltd24 April 2014: GBGroup (GBG), the identity intelligence specialist, is pleased to announce that it has agreed to acquire the entire issued share capital of DecTech Solutions Pty Ltd (DecTech), an Australian provider of fraud detection, risk management and customer on-boarding solutions for a total consideration of £20.5million.DecTech has 60 team members serving customers in 42 countries across six locations in Asia and Europe where they support banks, financial services and insurance as well as emerging e Commerce clients. More…
Macro 4 showcasing iET Process Analyzer, part of the iET ITSM software suite At this year’s Service Desk & IT Support (SITS14) Show, global software company Macro 4 will be highlighting the important role of IT analytics in IT service management (ITSM), both in driving performance improvements and in demonstrating the business value of IT. Macro 4’s iET ITSM software includes iET Process Analyzer, an IT analytics module that monitors IT performance and provides real-time graphical reporting using custom dashboards. It provides instant feedback on any potential problems so they can be remedied before performance is impacted. iET Process Analyzer…