The Kano Electricity Distribution Company (KEDCO) has announced plans to commence a large-scale metering initiative aimed at bridging the metering gap across its franchise areas in Kano, Katsina, and Jigawa States. The company said the mass metering rollout is part of its strategic efforts to eliminate estimated billing, enhance transparency, and improve customer satisfaction within its operational network.
KEDCO’s Managing Director and Chief Executive Officer, Dr. Jamil Gwamna, disclosed this in a statement issued over the weekend, explaining that the metering project will align with the Federal Government’s National Mass Metering Programme (NMMP). He said the initiative will significantly reduce energy losses, ensure accurate billing, and foster trust between the company and its customers.
According to Gwamna, the company has concluded all necessary preparations for the deployment of smart prepaid meters across its coverage area. The implementation, he noted, will begin in phases, with priority given to areas most affected by estimated billing and billing disputes.
“Our commitment is to ensure that every customer under KEDCO’s network is properly metered. We understand that accurate billing is critical to maintaining customer confidence and improving revenue collection. The mass metering programme will bring fairness, efficiency, and reliability to our billing system,” he stated.
The managing director added that the new initiative represents a major step in KEDCO’s transformation plan, which focuses on operational efficiency, customer satisfaction, and digitalisation. He also highlighted that the introduction of advanced metering infrastructure will enable remote monitoring, better energy management, and reduction in energy theft.
He explained that the mass metering exercise will be implemented in collaboration with certified meter manufacturers and installation contractors, ensuring compliance with standards set by the Nigerian Electricity Regulatory Commission (NERC). “We are working closely with NERC and other relevant stakeholders to ensure that this metering programme meets regulatory and technical requirements,” Gwamna assured.
Gwamna further noted that the company had begun extensive stakeholder sensitisation to educate customers about the benefits of prepaid metering and the procedures for installation. He emphasised that the meters will be provided without any form of extortion or unauthorised charges, urging customers to cooperate fully with installation teams when the rollout begins.
“The public must know that the prepaid meters will be issued without any hidden charges. Customers are not to pay any individual or unauthorised agent. Our aim is to ensure transparency throughout the process,” he clarified.
He reiterated that the mass metering drive will not only benefit customers but also help the company in its long-term goal of achieving total energy accountability. According to him, metering is a critical step in addressing the liquidity challenges facing the power sector by ensuring that energy supplied is accurately measured and paid for.
Gwamna also stressed that KEDCO’s mass metering effort aligns with the Federal Government’s broader objectives of reforming the electricity distribution system and improving supply reliability. “We share the government’s vision of a transparent, efficient, and customer-centric power sector. With this initiative, we are taking practical steps to deliver quality service to our customers,” he said.
He acknowledged that while the metering gap remains significant across the country, sustained collaboration between government agencies, distribution companies, and private investors will help achieve universal metering coverage.
Energy experts have commended KEDCO’s initiative, describing it as a vital intervention to address long-standing issues of estimated billing and consumer dissatisfaction. They noted that proper metering would enhance accountability across the electricity value chain and reduce commercial losses incurred by distribution companies.
Dr. Gwamna assured customers that the company remains dedicated to delivering improved electricity services through continued infrastructure upgrades, customer engagement, and technology-driven operations. He also mentioned that KEDCO will expand its complaint resolution channels to address meter-related issues promptly once installations begin.
He urged customers to register for the metering programme through official company channels and warned against dealing with unauthorised agents. “We have established official communication platforms and customer service points across our coverage areas to ensure a smooth and transparent metering exercise,” he said.
With the upcoming mass metering rollout, KEDCO joins other distribution companies across the country in pushing for universal metering coverage — a move expected to redefine customer service, promote efficiency, and stabilise revenue collection in Nigeria’s electricity market.
As the project begins, stakeholders are optimistic that full implementation will strengthen power distribution operations in northern Nigeria and enhance public trust in the electricity billing system.
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