The Nigerian Communications Commission has issued a stern warning to telecom subscribers and internet users nationwide to exercise heightened caution against cybercriminal activities, amid a rise in digital fraud, phishing attacks and identity theft. The regulator emphasised that as Nigeria deepens its adoption of digital services, the risks associated with cybercrime are increasing, requiring proactive measures from both consumers and service providers.
According to the NCC, cybercriminals have become more sophisticated, employing tactics such as fake banking alerts, fraudulent online transactions, social engineering scams and malware attacks to exploit unsuspecting individuals and businesses. The regulator noted that these criminal schemes not only result in financial losses but can also compromise personal data and undermine public confidence in digital systems.
The commission urged users to verify the authenticity of messages and calls, avoid sharing personal information online, and use secure channels for financial transactions. NCC further advised subscribers to report suspicious activities to their service providers or the relevant regulatory authorities promptly, to aid timely intervention and prevent escalation.
Highlighting the impact of cybercrime on the national economy, the NCC noted that losses from fraud, hacking and other forms of digital crime run into billions of naira annually, affecting individuals, businesses and government institutions. The regulator stressed that as more Nigerians embrace e-commerce, mobile banking, and digital payments, the need for cybersecurity awareness and vigilance has become even more urgent.
The commission also called on service providers to strengthen network security, implement robust authentication systems, and educate their customers on safe digital practices. NCC emphasized that collaboration between telecom operators, fintech companies, law enforcement agencies, and regulatory bodies is critical to curbing the menace of cybercrime.
In addition to consumer vigilance, the NCC encouraged businesses to invest in cybersecurity infrastructure, employee training, and incident response protocols. The regulator highlighted that organisations that neglect digital security risk reputational damage, financial loss, and potential regulatory sanctions.
Recent reports indicate a surge in cyber-related complaints, including unauthorized access to bank accounts, fraudulent mobile money transactions, and phishing scams targeting social media users. The NCC observed that while some victims report these incidents promptly, many losses go unreported due to lack of awareness or fear of disclosure.
To mitigate these risks, the commission plans to intensify public sensitisation campaigns, leveraging traditional media, social media platforms, and community outreach programs. NCC aims to equip Nigerians with practical knowledge on identifying cyber threats, securing devices, and adopting safe online behaviour.
The regulator also highlighted ongoing efforts to collaborate with cybersecurity agencies, law enforcement, and international partners to track and prosecute cybercriminals. NCC stressed that effective enforcement, coupled with public education, is key to creating a safer digital ecosystem in Nigeria.
NCC further advised users to regularly update software, enable multi-factor authentication where possible, and avoid clicking on suspicious links or downloading unknown applications. Subscribers were also urged to use strong passwords and refrain from sharing account credentials, emphasizing that individual responsibility is a critical line of defence against cyber fraud.
The commission reiterated its commitment to safeguarding Nigeria’s digital infrastructure while ensuring that citizens enjoy the benefits of technology safely. NCC assured the public that it is continually monitoring cyber threats and developing policies to enhance digital security across the telecommunications and ICT sectors.
Cybersecurity experts have applauded the NCC’s proactive approach, noting that awareness campaigns, combined with strong regulatory oversight, are essential to reducing fraud and building public confidence in digital platforms. They warned, however, that cybercriminals are continually adapting their methods, and vigilance must be sustained by both users and service providers.
As Nigeria’s economy becomes increasingly digital, the NCC said that protecting citizens from cybercrime is a shared responsibility. The commission urged everyone—individuals, businesses, and institutions—to prioritise cybersecurity, adopt best practices, and report incidents to the authorities promptly.
In closing, the NCC reminded Nigerians that while digital platforms offer convenience and economic opportunities, they also present risks that require caution, awareness, and proactive measures. By staying alert and informed, users can minimise exposure to cyber threats and contribute to a safer online environment for all.
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