Operations Team Member Job at a Lagos-based Freight Services Company

Job Title: Operations Team Member – Freight
Job opening ID: 50
Location: Lagos, Nigeria
Type: Full time
Recruiter: Skill Enhancement Centre (SENCE) Limited / SENCE World

Roles and responsibilities:
Outbound (Refer to Quality of Service Standards);
• Ensures on-time pickup of all shipments.
• Handles the shipments that do not meet the QSS dispatch standards.
• Prepares all shipments for proper dispatching.
• Ensures proper packing of all shipments.
• Check rates posted in the Freight Market for best possible rate and service
• Types the export air waybills accordingly
• Logging shipments information from the airlines in log sheets.
• Handles all necessary paperwork as per local or origin country rules and regulations.
• The Centre should book the shipment with the airline(s) and should follow- up on its export procedures efficiently and delay-free.
• Responsible for loading & unloading shipments in warehouse and keeping shipments in storage.
• Files all documents.
• Alert all shipments in the freight tracking system

Inbound (Refer to Quality of Service Standards);
• Follows up with Customs brokers to ensure smooth clearance of all incoming shipments.
• Collects incoming air waybills and paperwork from the airport according to country regulation to receive the shipments and notifies the Cargo Centre.
• Recover all alerted incoming shipments, scan and attach documents in freight tracking system (FTS)
• Ensures the safe delivery of shipments on arrival.
• Delivers run sheets.
• Approves and follows up on Service Request Notice (SRN)
• Files all the paperwork as per ISO standards

Skill set:
•High school, college diploma or junior college.
• Good Command of English.
• MS Applications: (Word, Excel & Outlook).
• Communication Skills
• Time Management skills
• Interpersonal Abilities
• Problem Solving
• Negotiation skills

Work experience: 1-2years

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