Arjan
Toor,
CEO,
Health,
Prudential
plc
(third
from
right)
and
Diana
Guzman,
Chair
of
Prudence
Foundation
and
Chief
Sustainability
Officer,
Prudential
plc
(second
from
right)
at
the
launch
of
Talk
It
Out
in
Vietnam
Talk
It
Out
reflects
Prudence
Foundation’s
commitment
to
building
long-term
health
resilience
by
addressing
mental
well-being
as
a
vital
component
of
overall
health,
particularly
as
mental
health
emerges
as
a
growing
challenge
in
Southeast
Asia.
Around
one
in
seven
people
in
the
region,
equivalent
to
260
million,
live
with
a
mental
health
condition[1].
Many
are
also
plagued
by
daily
stress,
burnout,
relationship
problems,
and
sleep
issues.
Barriers
such
as
limited
access
to
services,
socioeconomic
challenges,
and
financial
constraints
have
resulted
in
widening
gaps
in
mental
healthcare
in
the
region.
In
some
countries,
the
treatment
gap
–
defined
as
the
percentage
of
individuals
needing
care
but
not
receiving
it
–
reaches
up
to
40
per
cent[2].
Through the Intellect app, users will have access to a full spectrum of mental health services, including self-guided programmes, live consultations with licensed coaches, clinical psychologists and counsellors, and a 24/7 helpline that provides professional support in their local language. Where needed, users can also be connected to local mental health professionals for one-on-one coaching or counselling sessions, ensuring both scalability and personalised care for diverse community needs. To ensure accessibility and relevance to users in Malaysia and Vietnam, the app is available in multiple local languages such as Bahasa Malaysia, Chinese, Tamil, Vietnamese, French and English.
The programme will identify and engage vulnerable and at-risk groups in Malaysia and Vietnam, and work with local partners in healthcare, education, and community sectors. Talk It Out will be targeted to serve various local communities, including at-risk youth and women, low-income parents and families, marginalised and displaced communities. The programme will also be accompanied by targeted in-community workshops and awareness campaigns to help reduce stigma and equip users with essential knowledge.
Arjan
Toor,
CEO,
Health,
Prudential
plc
(third
from
right)
and
Diana
Guzman,
Chair
of
Prudence
Foundation
and
Chief
Sustainability
Officer,
Prudential
plc
(second
from
left)
at
the
launch
of
Talk
It
Out
in
Vietnam
Arjan
Toor,
CEO,
Health,
Prudential
plc,
said:
“Our
mission
is
to
give
our
customers
peace
of
mind
by
investing
in
and
supporting
initiatives
that
strengthen
their
ability
to
manage
health
challenges.
Mental
wellbeing
is
intrinsically
linked
with
peace
of
mind,
and
enables
people
to
lead
resilient
and
meaningful
lives.
But
there
is
a
widening
gap
between
the
demand
for
mental
health
services
and
access
to
care,
particularly
within
vulnerable
communities.
Through
our
collaboration
with
Prudence
Foundation,
we
aim
to
end
worry
and
hassle
for
people
with
a
mental
health
condition.
Launching
this
programme
in
two
of
our
biggest
health
markets
–
Malaysia
and
Vietnam
–
is
an
important
step
forward
in
our
commitment
to
helping
our
customers,
and
communities,
when
they
need
us
most.”
Diana Guzman, Chair of Prudence Foundation and Chief Sustainability Officer, Prudential plc, said: “Our goal is to create meaningful, lasting change and build long-term health resilience. Across our markets, millions remain without health protection, not due to a lack of need, but because of affordability and access barriers. Mental health is a critical part of this equation. Without support for emotional and psychological wellbeing, individuals and families are left vulnerable to the pressures of daily life. That’s why we’re investing in targeted programmes like Talk It Out, which provide free, culturally relevant mental health support to those who need it most. By reaching vulnerable communities with accessible care, we’re not just filling a gap—we’re laying the foundation for stronger, more resilient lives.”
Theodoric Chew, CEO and Co-Founder, Intellect, said: “Our work with Prudence Foundation is a step towards building mental health resources and solutions that are universally accessible, especially for vulnerable and at-risk communities. By leveraging technology, our clinical expertise and on-the-ground networks, we are able to deliver meaningful care to those who need it most, in a way that’s scalable, localised, and sustainable.”
As
a
Tier
1
organisation
in
the
2025
CCLA
Corporate
Mental
Health
Benchmark,
Prudential
continues
its
commitment
to
supporting
mental
health
wellbeing
in
the
workplace
and
the
community.
For
organisations
interested
to
support
their
community’s
mental
health
needs
through
this
initiative,
please
contact
prudencefoundation@prudential.com.hk.
[1]
“Transforming
mental
health
in
the
WHO
South-East
Asia
Region
–
Annual
Report
2024”
by
World
Health
Organisation
[2] Ibid
https://www.prudentialplc.com/
Hashtag: #Prudential
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