1st Touch Extends Mobile Workforce Offering To Smaller Social Landlords

Leading mobile workforce software company 1st Touch (www.1sttouch.com) has extended its widely acclaimed mobile offering to smaller social landlords. The move will enable many more social housing organisations to access the recognised power of 1st Touch mobile workforce software and therein to meet their core financial, regulatory, and best practice objectives more easily.

Under the terms of the new package, qualifying social housing organisations can choose up to three best-practice modules backed by a comprehensive implementation and support package. Each of the modules has been proven in the field by driving the Value For Money strategies of a wide range of social landlords across the country. The systems are also recognised for their flexibility, their ease of use and their ability to deliver significant efficiency and productivity benefits. The modules they can choose from include:

• Responsive Repairs
• Voids Pre/Post Inspections
• Voids Repairs
• Gas Servicing
• Electrical works
• Stock Condition Surveys
• Estates Management
• Tenancy Services
• Rents & Arrears
• Complaints / ASB

The flexible out-of-the-box package, for organisations with up to 15 users, incorporates updates and Business Process changes every 6 months, along with Managed Forms and Scheduling where appropriate. The systems are also fully pre-integrated for use with a range of back-office Housing Management systems. Options available include: Dynamic Scheduling tools integration and the ability to add 1st Touch’s market leading customer self-service app.

Commenting on the launch, Robert Dent CEO of 1st Touch noted; “There are numerous smaller social housing organisations that have the same commitment to Quality and Value For Money as their bigger counterparts. For these organisations a cut down system is not an option – they need a proven fully-featured mobile workforce system but one that recognises that they are working with a smaller number of users and that they will probably only need up to three modules. This extension of our range is therefore an ‘out of the box’ solution that allows these organisations to access the same powerful benefits but scaled to suit their needs. We look forward to helping many smaller social landlords to reduce operating costs, boost efficiency and enhance customer experience.”

Ends

Note to Editors: About 1st Touch (www.1sttouch.com)
Southampton based 1st Touch, a subsidiary of Aareon AG (www.aareon.com), has enabled dozens of field workforce-based organisations to embrace new mobile technologies and so achieve significant savings, greater productivity and more cost-effective use of resources. 1st Touch Mobile delivers clear and unique benefits: These include the system’s acclaimed ‘Smart Airtime’ feature where ‘airtime’ is minimised and the system is always available with or without ‘airtime’. The system’s flexibility through simple customer control over forms creation and amendment is also widely acclaimed. There is Integration to multiple back office and other enterprise software applications, so that data is entered only once.

With its widely acclaimed mobile technology, 1st Touch has a clear focus on the Social Housing and Local Government markets. Many social housing providers and local authorities, at large, now benefit from the fast and tangible, best of breed benefits that 1st Touch mobile technology delivers to the enterprise.

To date, over 50% of the social housing market, which has deployed mobile technology, has chosen to implement 1st Touch. In local government, 1st Touch has already been adopted for a wide range of mobile workforce uses. Ready to use applications for local authority organisations include: Public Buildings, Highways/Street Services, Environmental/Waste Management, Revenues and Benefits, together with Planning Control and Trading Standards.

1st Touch software is available on a wide variety of platforms including: Windows Mobile, Apple and Android.

For further information on 1st Touch please contact:
Sally Cops
1st Touch
02380 111206
sally.cops@1sttouch.com
www.1sttouch.com

or

Leigh Richards
The Right Image PR & Marketing Group
07758 372527
leigh.richards@therightimage.co.uk
www.therightimage.co.uk

Source: RealWire