- Offers comprehensive end-to-end solutions tailored for Indonesian businesses’ unique needs and multinational enterprises seeking to expand locally
- Sees opportunities in the new energy, life sciences and healthcare, and e-commerce sectors
- Supports Indonesia’s net-zero ambitions and businesses on their decarbonization journeys through a series of targeted initiatives
From
left
to
right:
Ahmad
Mohamad
(Senior
Technical
Advisor,
DHL
Express
Indonesia),
Nicholas
Bongsosartono
(President
Director,
DHL
Global
Forwarding
Indonesia),
Matthias
Gehrsitz
(Managing
Director,
DHL
Supply
Chain
Indonesia)
With
the
presence
of
three
DHL
Group
divisions
–
DHL
Express,
DHL
Global
Forwarding,
and
DHL
Supply
Chain
–
businesses
based
in
Indonesia
can
tap
into
end-to-end
logistics
offerings
across
the
divisions,
access
a
vast
global
logistics
network,
and
lean
on
deep
expertise
to
help
navigate
fluctuating
trade
complexities.
Additionally,
the
DHL
divisions
are
especially
focused
on
supporting
the
expansion
of
fast-growing
sectors
in
Indonesia
such
as
electric
vehicles
(EVs),
life
sciences
and
healthcare,
as
well
as
e-commerce
and
retail.
DHL’s presence is well-suited to help the country and its businesses with its growth ambitions
Geographic Tailwinds
“Indonesia’s neighbors have been getting all the attention recently when it comes to supply chain resiliency, but this country has much to offer. We have a large domestic market and talent pool, and the government has been investing in modernizing its logistics sector through the National Logistics Ecosystem platform.
We also see growth opportunities in cities beyond the Greater Jakarta area, such as Surabaya, Semarang, Batam, and Bali, among others, which are viable alternatives for businesses looking to diversify their supply chains. More importantly, we also want to help Indonesian brands expand their horizon beyond the local market through e-commerce,” said Ahmad Mohamad, Senior Technical Advisor of DHL Express Indonesia.
In addition to international brands expanding into Indonesia, there is also a growing pool of Indonesian brands that are going global. Indonesia’s strategic location and proximity to major markets in the region make it an attractive location as a global trade hub. It is actively part of at least 12 major bilateral and multi-lateral trade agreements, including the Regional Comprehensive Economic Partnership (RCEP), currently the world’s largest free trade agreement.
DHL Group has been investing in Indonesia to help boost the country’s logistics and supply chain capabilities. It has more than 4,000 employees in the country, with approximately 180 facilities across Indonesia, to help cater to the needs of rapidly growing companies in the country.
New Energy
“Another sector that we see massive growth opportunities in is new energy in Indonesia, particularly EV batteries. Indonesia’s goal of becoming one of the world’s top three EV battery producers by 2027 is also in line with our Strategy 2030 focus in this area.
Since last year, we have seen at least seven EV manufacturers commit to building production facilities in the country. There is also keen interest from many China EV enterprises looking for a logistics partner that can deliver safe and compliant end-to-end logistics. Our existing experience in the automotive industry with customers such as Chery and Wuling Motors, along with regional capabilities and know-how in the EV industry, puts us in a prime position to help EV players navigate the Indonesian landscape,” said Matthias Gehrsitz, Managing Director, DHL Supply Chain Indonesia.
To
support
this
fast-growing
industry,
DHL’s
customers
in
this
sector
have
access
to
a
comprehensive
end-to-end
logistics
solution
tailored
specifically
for
EV
supply
chains.
This
includes:
- Multimodal transportation management
- Specialized warehousing with critical value-added services such as battery testing and charging
- Comprehensive aftermarket battery handling solutions
- Dedicated team of EV logistics specialists who possess deep knowledge in navigating the sector’s complex logistical demands while maintaining the highest standards of safety and compliance.
“Indonesia’s life science and healthcare (LSHC) sector is large, but still developing. As a country, we’ve always been heavily reliant on imports in this sector, but there is a push by the government to reduce imports and be more self-reliant. It is projected that the pharmaceutical sector market value will increase to US$11 billion (~EUR9.5 billion) in 2025.
For us, this would mean investing in the proper logistics infrastructure to support this ambition, such as implementing specialized cold-chain solutions that encourage companies to establish their facilities here in Indonesia,” said Nicholas Bongsosartono, President Director, DHL Global Forwarding Indonesia.
DHL has been investing in Indonesia ahead of the curve to meet market demands:
- DHL Global Forwarding Life Science and Healthcare (LSH) Competency Centre in Jakarta offers specialized storage facilities that maintain temperatures of 2–8°C and 15–25°C, ensuring product integrity and regulatory adherence with the support of trained experts.
- DHL Medical Express is a premium service that combines the division’s logistics expertise with a dedicated and unique range of features to create a flexible solution for the Life Sciences industry. Secure, temperature-controlled transport of vital medical goods through specialized packaging maintains the integrity of vital pharmaceuticals and biotechnological materials.
- DHL Supply Chain offers deep expertise for various needs, ranging from pharmaceuticals and medical devices to logistics for clinical trials and supply chain consultancy and inventory management for hospital and health services.
Leading
the
Way
in
Sustainable
Logistics:
The
Green
Logistics
of
Choice
DHL’s
ambitions
to
be
a
frontrunner
in
low-carbon
logistics
operations
are
also
aligned
with
Indonesia’s
sustainability
ambitions.
The
country
wants
to
reduce
greenhouse
gas
emissions
by
29%
by
2030
and
achieve
a
low-carbon
economy
by
2060
or
sooner.
It
also
aims
to
phase
out
fossil-fuel
power
plants
by
2039
and
significantly
expand
renewable
energy
capacity.
DHL
is
supporting
Indonesia’s
sustainability
targets
in
several
ways:
- DHL Express Indonesia is leading the way to reduce the industry’s carbon footprint with its GoGreen Plus service, which enables customers to reduce their greenhouse gas emissions by up to 80% through the use of Sustainable Aviation Fuel (SAF). DHL Express currently also deploys 28 electric vehicles for first and last-mile deliveries, as part of its progress in reaching the DHL Group ‘s global target to electrify over 66% of its pick-up and delivery fleet by 2030.
- DHL Global Forwarding Indonesia is among the industry’s first to pilot electric van for inner-city deliveries, while offering sustainable marine and aviation fuels through its GoGreen Plus solutions to enable customers to easily reduce their main haul carbon emissions across all trade lanes.
- DHL Supply Chain Indonesia delivers sustainable logistics solutions – from carbon-neutral warehouses powered by solar PV (covering 30% of energy needs), to five regulatory-compliant EV units. Additional eco-friendly measures at the sites, such as rainwater harvesting systems and the adoption of reusable pallets and packaging, ensure that environmental impact is minimized across every supply chain touchpoint. The division also has a dedicated team of EV logistics experts who are ready to support the growth of Indonesia’s commercial EV sector through reliable and compliant supply chain solutions.
Hashtag: #DHL
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