Achievement in Customer Excellence Awards recognise organisations with outstanding achievement in customer, employee and partner satisfactionLondon, UK, New York, NY and Oslo, Norway: May 8, 2014 – Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, announced the winners of the 2014 Confirmit ACE (Achievement in Customer Excellence) Awards. Established in 2005, the ACE Awards recognise Confirmit clients who demonstrate excellence in the rigorous application of feedback processes and outstanding performance as measured by those processes.”Earning a Confirmit ACE Award is a distinct honour for organisations who conduct customer, employee and partner satisfaction programmes. They…
Author: RealWire
Document Solutions Experts Have Demonstrated Success at Incorporating Enterprise Capture into Business SolutionsTheale, UK (08 May, 2014) – ABBYY UK Ltd., a leading provider of document recognition, data capture, and linguistic technologies, today announced Capital Capture, based on London Wall, central London, has joined the ABBYY European Solution Partner Programme. The certification is granted to organisations that attend and pass a full ABBYY FlexiCapture training course. Capital Capture now gains full access to ABBYY’s Data and Document Capture solutions which provide a wide range of features for the extraction of business-critical information from customer documents in various industry sectors such…
MYCOM showcases new product capabilities and solutions, participates in TM Forum Catalyst,and hosts guests in private hospitality lounge and at Middle Eastern Networking LunchLondon, UK – 8th May 2014 – MYCOM, the leading independent provider of carrier-grade Service and Network Performance Management solutions, today announced details of its participation at TM Forum’s flagship conference and expo, TM Forum Live! (formerly TM Forum Management World) being held from 2nd to 5th June in Nice, France.MYCOM will showcase new product capabilities and solutions at its booth (#22), host guests in its private hospitality lounge, sponsor the Middle Eastern Networking Lunch, exchange knowledge…
Silicon Valley, Calif & Melbourne, Australia – May 7, 2014 – ParStream, provider of the leading Real-Time Database for Fast Data Analytics, today announced a strategic partnership with global Business Intelligence (BI) vendor, Yellowfin.Yellowfin has certified its market-leading, easy-to-use BI solution on ParStream’s relational database, which is based on its patented High Performance Compressed Index (HPCI) technology. HPCI is a bitmapping structure that allows data to be analyzed in its compressed state, skipping the decompression – and often time resource-consuming – stage of analytics. The partnership means ParStream and Yellowfin will be offered as a comprehensive, end-to-end solution for big…
Paris, 7 May, 2014 – ICC BASIS (Business Action to Support the Information Society) has congratulated Brazil on the recently concluded NETmundial meeting and its contribution to the discussion of principles and values relating to the evolution of Internet governance processes. While consensus was not reached on all issues discussed at the meeting among stakeholders, spirited discussion and collaborative drafting resulted in a breadth of opinions as well as an outcomes document that will serve as a useful input to other forums and meetings addressing governance principles, issues, and processes. Business was pleased that the outcomes document not only reinforced…
Qumu’s new integration with Microsoft Lync enables users to benefit from video through Microsoft Lync like never beforeMay 7, 2014 – Qumu (NASDAQ: QUMU), the leading business video platform provider, today announced the availability of the Qumu Lync Client integration with Microsoft Lync.The Qumu Lync Client builds on Qumu’s award-winning Video Control Center platform to deliver a seamless, integrated enterprise video solution within Lync that enables all employees to benefit from the power of unified video communications through Qumu’s Video Control Center. Building on the native video capabilities of Microsoft Lync, the Qumu Lync Client enables Lync users to automatically…
New fibre backbone into Vanuatu delivers high-speed services and expands affordable connectivity in the Pacific IslandsSydney, Australia, May 7th, 2014 – SpeedCast, a leading global satellite telecommunications service provider, today announced a further extension of its TIER 1 IP Backbone into Vanuatu. SpeedCast acquired significant fibre capacity on the new ICL-1 submarine cable, which will enable local service providers to supply high-speed connectivity across the island. This comes as the Pacific Island market is increasingly moving to fibre connectivity as demand grows for greater bandwidth, 3G services and superfast broadband.The new service will provide high throughput IP capacity, peering, transit…
Shavlik Protect 9.1 bietet lokalisierte Versionen für Europa und Asien sowie eine verbesserte Berichterstattung und Unterstützung für IPv6 MINNEAPOLIS, Minnesota, U.S.A., 6. Mai 2014 — Kritische Patches erfordern Flexibilität und die Fähigkeit zur schnellen Bereitstellung für das Fulfillment. Genau hier setzt Shavlik mit der Freigabe von Shavlik Protect 9.1 an. Shavlik ist ein führender Anbieter von innovativen Lösungen für das Patchmanagement, die Virtualisierungssicherheit und das Patchen von Drittprodukten. Mit dieser neuesten Version von Protect lassen sich virtuelle Assets, Software, Patches und Antivirenschutz wie gehabt auf sehr schnelle und effiziente Weise verwalten. Nach Ereignissen wie den Datenpannen bei der Target Corporation…
Shavlik Protect 9.1 features localization for Europe and Asia, reporting enhancements and support for IPv6 United Kingdom, May 6, 2014 — Critical patch fulfillment demands flexibility and rapid deployment capability, and as such, Shavlik is pleased to announce the release of Shavlik Protect 9.1. A leader in innovative agentless patch management, virtualization security, and third-party patching, Shavlik’s latest release of Protect continues to be the quickest and most powerful way to manage physical and virtual assets, software, patches and antivirus protection. With recent events, such as the Target Corp. and Neiman Marcus incidents, organizations worldwide are realizing more than ever…
PITTSBURGH – May 6, 2014 – Avere Systems, a leading provider of enterprise storage for cloud enabled data centers, today announced that it has been included in Gartner Inc.’s report, “Cool Vendors in Storage Technologies, 2014.”[1]The report revisits Avere as a past cool vendor in the “Where Are They Now?” section. Avere was included in Gartner Inc.’s “Cool Vendors in Storage Technologies, 2010.” Avere Systems and EMC Isilon are revisited in the 2014 report.”The company’s growth and momentum is a result of our continued focus on developing disruptive storage solutions to address a changing market. With the recent release of…
Investment provides additional scanning capacity to meet the demand for scanning servicesMay 6, 2014 — Kodak Alaris announces today that Storetec, an award winning document scanning bureau based in Hull, has significantly increased its capacity by installing a high performance ibml ImageTrac document scanning solution to cater for substantial demand for its services. Supplied by Kodak Alaris, the purchase is part of a forward thinking investment strategy which will allow Storetec to easily double its monthly production capacity with no additional manpower required. Kodak Alaris is also providing a comprehensive service and support package[1] and thorough operator training.By utilising the…
Vendors selected for the “Cool Vendor” report are innovative, impactful and intriguingCambridge, UK, 6 May 2014, Arkessa Ltd, a leading provider of Internet of Things (IoT) and Machine to Machine (M2M) platforms and services today announced that it has been identified as a “Cool Vendor” in Gartner Inc’s “Cool Vendors in the Internet of Things” report[1]. Gartner, a world leading information technology research and advisory company, defines a “Cool Vendor” as a company offering a technology or product that is innovative, impactful, and intriguing. The Gartner report analysed innovative approaches to managing IoT applications and solutions. “We are delighted that…
Latest IGEL firmware updates for zero clients, thin clients and software thin clients gives Citrix customers the option of switching to Citrix XenDesktop 7 or extending the use of their existing deployment.Reading, UK. 6th May 2014 – IGEL Technology is keeping the options open for Citrix users of its thin and zero client solutions whilst preparing for Citrix XenDesktop 7. With its latest firmware update, the German thin client company is allowing its customers to decide when they switch to the new release and to ensure that the upgrade is smooth and trouble free. The IGEL firmware update (5.3.100) for…
Wokingham (UK), 6 May, 2014 – Perforce Software today announced that 4sight Financial Software is using Perforce’s suite of version management and collaboration tools to develop and deliver financial services applications more rapidly and efficiently. 4sight is a leading provider of software and consultancy to the Securities Finance and Collateral Management markets with customers in 16 countries.With 40 developers in four offices across the UK, Australia and Canada, 4sight turned to Perforce to overcome challenges common to many global organisations: enabling efficient collaboration across dispersed teams, and the need to speed up release cycles while also improving product quality. “We…
New London office will provide service to growing markets in the UK, Germany, France, Switzerland, Italy, Spain and ScandinaviaStuttgart, Germany, Control Show, Hall 3 Stand 3126, 6th May 2014 – InfinityQS International, the global authority on Manufacturing Intelligence (MI), is pleased to announce the appointment of Martyn Gill as the general manager for Europe. With more than 30 years of experience managing and growing technology companies, Mr Gill will support InfinityQS’ extensive partner network and continue to expand the European client-base which includes leading global manufacturers across the aerospace, automotive, packaging, food and beverage and life sciences industries. Mr Gill,…
First quarter of 2014 underlines commitment to product and solution excellence and confirms industry leading positionLondon, UK and Oslo, Norway and New York, NY: 6 May 2014: Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, today announced its Q1 2014 highlights. Major achievements during the quarter include the acquisition of Integrasco, a leader in social intelligence and text analytics, and the launch of Confirmit Horizons Version 18, which introduced SmartHubTM, the industry’s first customer engagement hub.Other key successes during the quarter include recognition by leading analyst firm Forrester Research as one of only two…
73% of organisations acknowledge IT-savvy workers but half lag in granting them resources to combat shadow ITUnited Kingdom, 2nd May 2014: Research from LANDESK, the global leader in delivering User-Oriented IT solutions solving systems, assets, security, mobility and IT service management challenges, today announces that almost three quarters (73%) of organisations now have self-sufficient IT-savvy employees, super users, who assist other users in the workplace. However, only half (54%) of organisations are providing their super users with the resources they need to take pressure off the service desk. These super users often solve common problems, helping other employees avoid logging…
London, 1 May 2014 – The Kenton Group is to offer 100G networks with SDN / NFV to its European and Middle East customer base following a landmark agreement with Cyan (NYSE: CYNI), a leading provider of software-defined networking (SDN) and packet-optical transport solutions (P-OTP) for network operators. The agreement will allow Cyan to further expand deployments of its solutions worldwide, while enabling The Kenton Group to deliver more scalable packet aggregation and transport capabilities when building high-performance 100G networks for its customers. Cyan’s Z-Series P-OTP, now deployed in more than 120 customers worldwide, coupled with the award-winning Blue Planet…
Brokers to benefit from better customer conversion and retention, improved aggregator listing returns, greater visibility of marketing spend performance and less ongoing CAPEX Warwick, 1st May 2014: Open GI, a technology provider to the insurance industry, and Callstream, experts in cloud-based call management technology, have partnered to offer a new range of technology and communications services to UK insurance brokers.Through the partnership, Open GI’s customer base will be able to integrate Callstream’s range of call centre technology into its wider back office platform. This integration will provide insurance brokers with:Increased customer retention and conversion Combined web and call enquiry tracking…
New ways of monitoring fibre and copper networks will be key to keeping customers happySUFFOLK, United Kingdom, and COLOGNE, Germany, 1 May 2014 A leading independent research and development company for telecommunications systems named UTEL is warning operators and service providers to future proof their fibre and copper network upgrades or face increasing numbers of disgruntled customers. Despite fibre rollout to the home, building or cabinet becoming more and more widespread for many networks across Europe and the rest of the world, for most it is still not possible to monitor status in real time. For most operators managing copper…