CINCINNATI, OH–(Marketwired – Jan 9, 2014) – dotloop today announced that more than 3,000 real estate offices in the U.S. now use dotloop-DASHBOARD™, the broker solution of choice to run a better business. The company added hundreds of broker customers in just three months, including ERA Key Realty, Danberry Company and 20 of the top 100 brokers in the country, capping a 2013 that saw accelerated adoption across all customer audiences. dotloop also announced the addition of Michael Graham as Chief Operating Officer to oversee nearly all day-to-day activities and drive company-wide operational efficiencies to continue the company’s track record of customer satisfaction while focusing on an increasing number of new broker customers.
The Broker Solution of Choice
“I’ve looked at all the products on the market, and dotloop-DASHBOARD is by far the most comprehensive,” said Joanna Williams, broker manager at Better Homes & Garden Real Estate, Kansas City Homes. “dotloop recognized the need for a broker solution from the beginning, and they have continued to focus on innovation and enterprise-level service to firmly establish their position as the leader in providing the broker solution of choice. I help manage a large brokerage of 500+ agents across seven offices, and dotloop has not only allowed us to close more deals and retain more clients, but enabled me to better understand and optimize our business, from a compliance, productivity and efficiency standpoint.”
With dotloop-DASHBOARD, brokers get insight into every aspect of their business, all in one place, saving them from tracking down paperwork so they can focus on growing their business. The solution delivers visibility for brokers into every deal being conducted in their office, allowing them to better manage compliance, efficiency and the productivity of every agent. When dotloop launched the product in late 2009, it was the first and only product to provide these capabilities and it has grown rapidly to become the industry standard for brokers.
“dotloop has changed how our agents do business — for example, one of our agents and his Australian-based client were able to write 13 offers in 35 minutes — and also how we think about our business from an operational standpoint,” said John Mangas, broker owner at RE/MAX Preferred. “dotloop-DASHBOARD gives us complete transaction oversight and allows us to manage each step in the offer process, right through to the point of closing. For us, it’s worth its weight in gold.”
Market Leadership, Growth and Continued Innovation
dotloop’s unmatched commitment toward building a comprehensive broker solution that manages transactions consistent with how people work has helped it rapidly expand its customer base throughout 2013 and maintain its title as the fastest growing software company in real estate. In addition to the massive traction of its DASHBOARD product, the company saw significant adoption increases across the industry — and activity levels across its product offering:
- dotloop increased its footprint amongst major real estate franchises, and is being used by all major brands, including 85 percent of real estate agents at Keller Williams, the largest real estate company in North America.
- dotloop is now partners with more than 60 Realtor associations, including Georgia Association of Realtors, Vermont Association of Realtors and the Southwestern Illinois Regional MLS.
- dotloop is now used by more than 750,000 real estate professionals in North America.
- Bolstering its customer success and support teams, dotloop doubled its headcount to 130 employees in 2013.
- 500,000 people are added to dotloop’s network each month, totaling 15 million people.
“dotloop has been a key partner for us since 2009 and has helped fuel our aggressive growth, which has made us the largest real estate company in North America,” said Cary Sylvester, vice president of technology innovation and communication for Keller Williams Realty. “To deliver the experiences clients have come to expect, our agents rely on dotloop as part of our eEdge platform. Likewise, our brokers rely on DASHBOARD for the real-time access and insight it provides into the deals their agents are working on. dotloop and DASHBOARD are incredibly powerful tools that allow our brokers and agents to work better and expand our market leadership.”
Investing in Customer Success With New COO
In response to tremendous customer traction and in order to serve its increasing customer-base, dotloop announced the addition of Michael Graham as COO. Graham will oversee nearly every aspect of day-to-day operations to ensure the foundation is built so that dotloop can continue to increase the number of customers served, while ensuring existing customers receive the stellar service and delivery they’ve come to expect.
Before joining dotloop, Graham was the global president and COO at POSSIBLE, a digital agency with 1,200+ employees in 12 countries. Graham was with POSSIBLE, formerly Bridge Worldwide, for more than 10 years, where he oversaw the business from 30 people to 1,200+. During his last two years with POSSIBLE, Graham led the company through a rapid expansion phase to become one of the largest global digital agencies.
“Our exponential growth in 2013 is proof that brokers, agents and brands alike are increasingly looking to work better, together, and in turn are finding the need for dotloop to deliver the most innovative, comprehensive solutions on the market,” said dotloop founder/CEO Austin Allison. “dotloop is exclusively focused on customer success and providing a better way for people to work. By adding seasoned leaders like Michael to our growing team, we’ll ensure we continue to delight our customers for many years to come.”
To learn more about how dotloop-DASHBOARD can help you run a better brokerage, please visit: https://www.dotloop.com/brokers.
dotloop is an online workspace where more than 750,000 real estate professionals share and sign documents, collaborate, communicate, monitor and manage the entire transaction from start to close. dotloop is a cloud-based service that allows people to interact with documents and each other anytime, anywhere and from any device. Using dotloop, brokers can increase visibility, office productivity and compliance, while agents focus on what matters most in real estate: delivering great experiences that buyers and sellers love.
dotloop is the leading broker solution of choice and fastest-growing software company in real estate today, used by more than 750,000 professionals — serving more than 15 million buyers and sellers. The company is based in Cincinnati, Ohio and backed by Trinity Ventures. To learn more about dotloop, visit www.dotloop.com.
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Sara Schulte or Dan O’Mahony
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