The former Executive Secretary and Chief Executive Officer of the Nigerian Shippers Council, Hassan Bello, emphasized the imperative for freight forwarders and licensed customs agents to embrace technology as a catalyst for sectoral growth. This call to action was made during his address on Wednesday in Ikeja, Lagos, at the inauguration ceremony of the newly elected executive members of the Association of Nigerian Licensed Customs Agents.
Expressing concern, Bello lamented the persistence of manual transactions among agents in an era characterized by technological advancements. He underscored the urgency of transitioning from manual methods to utilizing computers and technology for conducting business, particularly in the exchange of documents with shipping companies. Bello stressed that embracing technology is pivotal for the continued advancement of the customs and shipping profession.
Furthermore, Bello urged licensed agents to ensure transparency and fairness in their fee structures, cautioning against arbitrary charges. This emphasis on ethical and accountable practices aligns with the broader goal of fostering a conducive and professional environment within the industry.

The event also marked a significant turning point for the Association of Nigerian Licensed Customs Agents, with the inauguration of its newly elected executive members. Emenike Nwokeoji, the new President of ANLCA, expressed gratitude for the resolution of internal conflicts, declaring an end to the crisis within the association. He acknowledged the roles played by various individuals and agencies in restoring peace and unity.
Nwokeoji emphasized the need for collective effort in shaping a new trajectory for the association, highlighting the importance of unity among sister associations. He called for a collaborative approach to safeguarding the customs and shipping profession from individuals who falsely present themselves as agents. This plea for solidarity underscored the importance of a united front in addressing common challenges and upholding the integrity of the profession.
The call for embracing technology resonates with the broader global trend of digitization and automation in various industries. The customs and shipping sector, being an integral part of international trade, stands to benefit significantly from the adoption of modern technological solutions. Automated processes can enhance efficiency, reduce transaction times, and minimize errors, ultimately contributing to the overall growth and competitiveness of the industry.
As the world advances towards a more interconnected and digitally-driven future, the customs and shipping profession must adapt to stay relevant. The transition from manual to digital practices is not just a matter of convenience but a strategic imperative for staying competitive in the rapidly evolving landscape of international trade.
In addition to the technological aspect, Bello’s emphasis on transparent fee structures aligns with the broader principles of fair business practices. Arbitrary charges not only hinder the growth of individual businesses but can also erode trust within the industry. By advocating for ethical conduct, Bello underscores the importance of maintaining a professional and trustworthy image, crucial for sustaining long-term relationships with clients and stakeholders.
The election of new executive members for the Association of Nigerian Licensed Customs Agents marks a positive step towards organizational stability. Nwokeoji’s acknowledgment of the support received during the crisis reflects a commitment to collaboration and unity within the association. Such solidarity is essential not only for resolving internal conflicts but also for addressing external challenges that may arise in the dynamic landscape of international trade.
In conclusion, the recent developments within the Association of Nigerian Licensed Customs Agents, coupled with Hassan Bello’s insights, highlight the need for a comprehensive transformation within the customs and shipping profession. Embracing technology, ensuring transparency in fee structures, and fostering unity within the industry are critical components of this transformation. As the sector navigates the challenges and opportunities of the digital age, these proactive measures will contribute to its resilience and continued relevance on the global stage.
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