InfoStride News reported that the Nigerian government’s inclination towards purchasing imported vehicles is attributed to the perceived inadequacies of local manufacturers in providing after-sale services. Dr. Doris Uzoka-Anite, the Minister of Industry, Trade, and Investment, clarified this position during a stakeholders’ engagement forum organized by the National Automotive Design and Development Council in Lagos.
The gathering brought together industry participants to deliberate on the effective implementation of the Nigerian Automotive Industry Development Plan. Minister Uzoka-Anite emphasized that the government’s emphasis on after-sale service aligns with its dedication to operational efficiency, reliability, and fiscal responsibility in managing its vehicle fleet.
During the forum, the minister urged automakers to reorient their focus towards after-sale support, highlighting its significance for sustained business success. She emphasized the crucial role of the automotive industry in achieving economic diversification, aligning with the ministry’s mandate to ensure the full diversification and industrialization of the economy.
Minister Uzoka-Anite reiterated the government’s commitment to supporting local manufacturers, stressing that addressing customer complaints should not be the sole responsibility of the government. Instead, she encouraged domestic manufacturers to assume some responsibility for business and operational risks.
As part of her advice to industry players, the minister recommended the development of partnerships with parts producers and urged them to establish accessible service centers. She also underscored the importance of market research, advising manufacturers to conduct thorough assessments to determine the appropriate number of service centers required.
Addressing the concerns raised by buyers of Nigerian vehicles, Uzoka-Anite acknowledged engaging with individuals who have purchased locally made vehicles. A common complaint she noted was the absence of service centers, prompting the minister to advocate for a strategic approach to address this issue and enhance customer satisfaction.
In light of these discussions, it is evident that the Nigerian government’s preference for imported vehicles is not a dismissal of local manufacturers but rather a call for improvement in after-sale services. Minister Uzoka-Anite’s statements at the forum reflect a holistic approach, emphasizing the mutual responsibility of the government and industry players in ensuring the growth and sustainability of the automotive sector in Nigeria.
As reported by InfoStride News, the engagement forum serves as a platform for dialogue and collaboration between stakeholders, laying the groundwork for a more robust and competitive automotive industry in the country. The minister’s insights and recommendations underscore the importance of addressing the specific needs and challenges faced by the sector to foster its development and contribute to the broader goals of economic diversification and industrialization in Nigeria.
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