Dubai, United Arab Emirates, May 14, 2014 –(PR.com)– Keross, a UAE based software development company dedicated to creating unique IT service support management (ITSSM) solutions, was named in Gartner’s Cool Vendors in Emerging Markets 2014 report. The yearly report, which is one of the industry’s most anticipated market analysis studies, identified Keross as one of five international technologies in their respective category.
The team behind Keross, which has been in operation since 2006, have developed a powerful platform called Ikon, built to optimise operational insights through a suit of programmes designed to provide key decision makers with a 360 degree view. With a focus on collaboration, co-relation, integration, communication, resource optimisation and efficiency, Ikon can be used as a stand-alone solution or as part of existing software from providers such as Oracle, IBM and SAP to name but a few.
With businesses increasingly looking to get the best out of existing IT investment, the development team behind Keross have been committed to creating a flexible, seamless solution that enhances the IT function and communicates insights to non-IT management. The easy to use software includes auditing features, contract management capabilities, asset management and documents management, along with portal generation capabilities.
Founder and CEO of Keross, Farouk Said, commented, “The idea of Ikon came about a few years ago when I saw businesses investing significant amounts into building their IT infrastructures, yet lacked foundational insight to their existing IT landscape. This is more apparent in emerging markets where businesses are under pressure to set up and get productive quickly.”
He continued, “Before launching into a major investment, I would advise any organisation, large or small, to first understand what they own in terms of assets and contracts and how these impact on the organisation’s bottom line. Arm yourself with IT insights and build these into long-term business strategy. This is why Ikon was developed – to help organisations benefit from comprehensive evaluation and data management soluitons in formats that are universally accessible through a platform that can easily integrate with existing technologies. For Keross, being recognised by Gartner in their Cool Vendors report is a fantastic milestone, and we look forward to supporting more businesses with Ikon.”
New technologies coming out of emerging markets signify the way forward for IT, and Keross is very much at the nexus of this trend as identified by Gartner. Putting the UAE in the spotlight for its innovation in IT, Keross provides solutions for customers all around the world.
Keross was established in 2006 as a multidisciplinary technology consulting services company. Since then, Keross has extended its services to support a global customer base with sophisticated SaaS business solutions and on-command professional services. With a dedicated network operation centre (NOC) in Kolkata, India, and operations in Dubai, Bahrain, Paris and New York, Keross is well positioned to provide solutions for customers around the world.
Keross’s signature solution – Ikon – companies can access and control a wide range of performance monitoring, management, control, and reporting functions for any covered business process from any Internet-enabled location worldwide. Because Ikon resides on Keross secure servers, managers can rest assured that performance data, process workflows, and performance reports will persist-even if their internal servers and applications go down.
About the Cool Vendor report
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. http://www.gartner.com
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