SCOTTSDALE, AZ–(Marketwired – March 17, 2015) – TrueShip (http://www.trueship.com) has just dropped a new guide that offers insight into how retailers in fashion ecommerce can reduce online returns, complete with a detailed infographic offering online product returns statistics for 2015.
TrueShip makes a customer-facing online apparel returns processing system called ReadyReturns. It can plug into almost any ecommerce store in just a few simple steps, allowing customers to make product returns online and generate a return shipping label.
Once the product has been shipped back to the merchant, ReadyReturns tracks what’s in the box, the progress of the package, and keeps the retailer and the customer updated. New users can start a 30-day complimentary trial by visiting: www.trueship.com/online-apparel-returns.
The fashion ecommerce industry suffers from the highest rate of return of any ecommerce industry. Returns statistics show that apparel returns have a rate of 30-40%, costing e-retailers billions per year.
But newer solutions are being derived that can help ecommerce fashion retailers reduce the rate of online returns. Sizing apps are now being offered by third-party companies, with larger e-retailers having custom integrated solutions created, too.
The results are shockingly successful. One e-retailer has reduced online returns by almost 50%, while another reduced online apparel returns by at least 23%. All from the simple inclusion of a sizing app as part of their e-retail apparel returns management system.
The new guide on reducing online apparel returns by TrueShip covers related topics that include:
- Using sizing apps and why size matters.
- How footwear retailers are reducing online returns.
- How innovative applications are offering sizing solutions for mobile and tablet users.
- The importance of offering user-friendly sizing tools for shoppers.
- How stores can reduce online returns by making subtle changes.
- Product return statistics for 2015.
A detailed assortment of related guides can also be found at TrueShip’s website at: http://www.trueship.com/blog.
“Reducing the rate of online returns is the goal of all ecommerce apparel retailers, but many don’t have a system or method in place to do this,” explained Michael Lazar, Director of Online Marketing at TrueShip. “In our newest guide, we’ll show you how some e-retailers are tackling this with a forward-facing solution that really works.”
The guide to reducing online returns can be found at: http://www.trueship.com/blog/2015/03/17/one-size-doesnt-fit-all-reducing-online-returns-in-fashion-ecommerce.
TrueShip is the original architect of multi-carrier (FedEx, UPS and USPS) ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.
ReadyReturns is a customer-facing, self-service online product returns software solution. It integrates into virtually website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.
Embedded Video Available: https://www.youtube.com/watch?v=iT61wv8wud8
Director of Online Marketing
Tel: (877) 818-7447 ext: 5007
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