SPLICE Software Announces Dialog Dashboard(TM)

CALGARY, AB–(Marketwired – Jan 6, 2014) – SPLICE Software, the leading provider of automated, Data-Driven Dialogs™ for Customer Experience Management, announces they will be launching their new Dialog Dashboard™ on January 14, 2014 during the National Retail Federation’s Annual Convention & Expo. The Dashboard™ is a part of the latest generation of the SPLICE Dialog Suite™, an interactive campaign management and reporting tool available to all SPLICE clients.

“The Dashboard™ was developed to help our clients quickly view and understand their data, and build more proactive customer communication campaigns,” said Tara Kelly, president & CEO of SPLICE. “It helps marketers and customer experience representatives interpret and act on customer response patterns and preferences, visually profiling the effects of corporate marketing efforts.”

The Dashboard™ is the fourth cloud-based module of the SPLICE Dialog Suite™, which also includes the Dialog Controller™ for data capture, the Dialog Builder™ for creation of 1-to-1 audio assets, and the Dialog Director™ for effective voice campaign management. The Dashboard™ provides an important level of insight and perspective into all media channels to build better on-going customer communication — and to maximize ROI.

“We are looking forward to getting this solution into the hands of our clients and future clients,” continued Kelly. “Our company motto is ‘we believe it can be better,’ and the Dashboard™ will greatly help take the next big leap to delivering an engaging customer experience.”

SPLICE will be launching the Dashboard™ in conjunction with the NRF’s Annual Convention & Expo in New York City. On Tuesday, January 14, SPLICE will be providing round-trip transportation from the Javitt’s Convention Center to Manhattan’s Critic’s Choice restaurant Pio Pio, where a delicious lunch will be provided while learning about the newest in Visual Analytics.

For more information on the SPLICE Dialog Dashboard™ Launch Event, please visit, http://www.splicesoftware.com/home/?event=dialog-dashboardtm-launch-event-new-york-city