ALISO VIEJO, CA–(Marketwired – Feb 27, 2014) – The customer service and support team at Telogis’ was awarded with a total of four awards at the eighth annual Stevie® Awards for Sales & Customer Service recognizing both team and individual achievements in customer care.
Telogis was recognized with two overall team awards — one for Customer Service Department of the Year, and one for Front-Line Customer Service Team of the Year in the technology and computer software categories. Telogis technical support engineers Jayme Garrison and Andrew Johnson were recognized as Front-Line Customer Service Professionals of the Year for their individual achievements and leadership in the service of Telogis customers.
Telogis provides a cloud-based location intelligence platform for companies that require dynamic routing, real-time work order management, navigation, telematics and mobile integration services for their mobile workforces.
Telogis’ primary mission is to give customers exceptional experiences. Telogis customer service focuses its efforts around three main areas: fast response, quick resolution and a professional experience with its representatives.
“Exceptional customer experience is at the core of our culture and it’s rewarding to see our employees making a difference in customer satisfaction and loyalty,” said Todd Abney, vice president of global support at Telogis. “I’m extremely proud of this team’s work and pleased with our success in helping customers gain value in our products.”
Telogis recently secured a $93 million institutional financing round led by Kleiner Perkins Caufield & Byers (KPCB). Telogis will use the investment to further capitalize on the market and continue to focus on providing technologies and solutions that enable enterprises and organizations to optimize the management of their mobile assets including better data collection and analysis.
Telogis’ Stevie Award wins mark the latest recognition of the company’s momentum and leadership in the market. Telogis was recently listed as a Top Workplace in Orange County, Calif., among Deloitte’s Technology Fast 500 for its sixth consecutive year and on Inc. Magazine’s “Inc. 5000” list of fastest-growing companies in North America for the seventh year in a row.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards(SM)and International Business Awards(SM).
Telogis, Inc., the platform for location intelligence, is dedicated to enhancing the value of its customers’ businesses through intelligent integration of location technology, information and services. Telogis was established in 2001 and is headquartered in Aliso Viejo, Calif., with offices in Europe and Latin America as well as development centers in Austin, Texas; Toronto; and Christchurch, New Zealand. Telogis’ products and services are used and distributed in more than 100 countries worldwide. To learn more about Telogis, visit www.telogis.com or call toll free at 866-TELOGIS (866-835-6447).
Krys Card Grondorf
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