NEW YORK, NY–(Marketwired – Feb 27, 2014) – Logicworks, a global leader in cloud computing and managed hosting, was recently presented with a Bronze Stevie® Award in the Customer Service Department of the Year category in the eighth annual Stevie Awards for Sales & Customer Service.
“It is an honor to win our first Stevie Award for Customer Service Department of the Year,” stated Vinny Hu, Director of Service Delivery at Logicworks. “At Logicworks, we have oriented our whole organization to provide our customers with Real Support. The award is a great affirmation of our philosophy and a real testament to the way our team carries that out every minute of every day.”
Logicworks was recognized by the judges for its unique approach to customer service. Logicworks bases its service approach on a “People First” philosophy, working to achieve fuller business integration through an innovative team-based support model. Borrowing from the principles of agile software development, Logicworks organizes teams of highly experienced engineers who get to know clients’ businesses and the nuances of the how their software integrates with the underlying infrastructure.
This emphasis on customer intimacy has implications beyond simply solving the challenges that face Logicworks’ clients. “At Wealth Management Systems Inc. (WMSI) our primary customers are financial service providers whose reputations — as well as our own — are predicated on safeguarding investor data in an ever changing environment,” said Rob Buck, CIO, Wealth Management Systems Inc. “Our clients’ trust is both a privilege and a responsibility for us, and we have partnered with Logicworks over 10 years to comply with the banking and financial industry standards. The success of our partnership with Logicworks allows WMSI to focus on what is important to our customers.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
Logicworks provides cloud computing and managed hosting to some of the world’s most respected brands including Dow Jones, NBC, Lincoln Center, Orion Health, and 1-800-Flowers.com. Logicworks specializes in Private, Public and Hybrid Cloud Solutions for SaaS, Media, eCommerce, Mobile, Healthcare, and Financial services companies. Logicworks also offers a full suite of Compliance Solutions and Managed Database Services.
Founded in 1993, Logicworks is headquartered in New York City, in the heart of the Soho district. Contact Logicworks at 866-FOR-LOGIC or visit www.logicworks.net. For more insight into Logicworks innovative approach to cloud computing, visit www.gatheringclouds.com.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
Sponsors and supporters of the 8th annual Stevie Awards for Sales & Customer Service include the Business TalkRadio Network, Competence Call Center, and ValueSelling Associates.
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