Author: JobNAVY

Job Title: People and Operations Manager Location: Abuja, Nigeria Employer: Voluntary Service Overseas (VSO) VSO is the world’s leading independent international development organisation that works through volunteers to fight poverty in over 40 developing countries. VSO has been operating across Nigeria since 1958 and has accompanied the country through complex social change and growth, alongside local conflict and instability building capacity of civil society and government structures. VSO Nigeria’s current strategy 2012-15 promotes holistic integrated development of marginalized youth by promoting employment, employability and enterprise development, enhancing quality of education and nurturing leadership to promote youth participation and accountability in…

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Job Title: Graduate Trainee (Customer Service Representative) Location: Lagos, Nigeria Recruiter: Xenon Recruits Responsibilities: • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers’ requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. • Effectively communicate with Key Clients via telephone, face-to-face and written communication to identify full…

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Job Title: Client Service Executive Location(s): Lagos, Abuja, Port Harcourt, Calabar, Warri, Makurdi, Kaduna and Abakaliki, Nigeria Employer: Avon Healthcare Limited (Avon HMO) Attend to client/enrolled member enquiries and achieve prompt resolution of all complaints within agreed SLA parameters. Carry out necessary relationship management activities required to meet and exceed clients’ service expectations. Desired Skills: • Excellent client relationship management skills, must function well in a result oriented performance driven environment. • Excellent written and verbal communication skills • Excellent presentation skills, • Good appearance & composure • Strong entrepreneurial skills and ability to be single minded in the pursuit…

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Job Title: Client Service Manager Location(s): Lagos, Nigeria Employer: Avon Healthcare Limited (Avon HMO) Relationship management, ensuring smooth and undisruptive access to Avon HMO services, maintaining high customer satisfaction indices. Desired Skills: • Excellent client relationship management skills, must function well in a result oriented performance driven environment. • Excellent written and verbal communication skills • Excellent presentation skills, • Good appearance & composure • Strong entrepreneurial skills and ability to be single minded in the pursuit achievement of team goals and targets Education & Experience: • 5-8 years’ experience in a Managed Care/HMO is required. • A university degree…

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Job Title: Group Head, Customer Service Location(s): Lagos, Nigeria Employer: Avon Healthcare Limited (Avon HMO) Position Description: This position is responsible for effective management of Avon HMO’s Call/Contact Centre to international best practice standard. Education and Experience: • Bachelor’s degree with minimum of 7 years’ work experience • Previous work experience in a call centre would be an advantage • Health Insurance background would be an advantage Skills and Abilities: • Strong organizational and time management skills • Outstanding customer service and listening skills • Strong verbal and written communication skills • Strong logical and analytical thinker • Ability to…

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Job Title: Contact Centre Manager Location(s): Lagos, Nigeria Employer: Avon Healthcare Limited (Avon HMO) Position Description: This position is responsible for effective management of Avon HMO’s Call/Contact Centre to international best practice standard. Education and Experience: • Bachelor’s degree with 7 years’ work experience • Previous work experience in a call centre would be an advantage • Health Insurance background would be an advantage Skills and Abilities: • Strong organizational and time management skills • Outstanding customer service and listening skills • Strong verbal and written communication skills • Strong logical and analytical thinker • Ability to concentrate and pay…

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Job Title: Public Health Officer Location: Nigeria Employer: International Corporate Medical Management and Training Organization Requirements: • BSc, MSc, or PhD qualification. • Must have the ability to work in austere environment. • Research capability is an advantage. • Must be ready to work in any part of the country and outside the country. Deadline: 12 December, 2013Apply to this job

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Job Title: Physiologist Location: Nigeria Employer: International Corporate Medical Management and Training Organization Requirements: • BSc, MSc, or PhD qualification. • Must have the ability to work in austere environment. • Research capability is an advantage. • Must be ready to work in any part of the country and outside the country. Deadline: 12 December, 2013Apply to this job

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