Callcredit and Royal Mail Partner to Deliver NCOA Alert Service

LEEDS, UNITED KINGDOM–(Marketwired – Jan. 22, 2014) – Callcredit Software, Analytics & Fraud Division are delighted to announce their latest product development resulting from a strategic relationship with Royal Mail. Callcredit have developed a real time anti-fraud solution using Royal Mail’s National Change of Address (NCOA) Alert service, a development that further cements Callcredit as the market leader for Identity and Fraud Solutions.

NCOA Alert will be available to Callcredit’s customers and will initially form an integral part of its CallValidate product, the UK’s leading Identity Verification and Fraud Prevention Solution, enabling customers to include daily updates of Royal Mail’s postal redirection information within their fraud prevention strategy.

CallValidate boasts an unrivalled level of identity verification, payment verification and fraud prevention checks in a single, configurable decision engine. It now contains nine individual core modules, each containing an extensive menu of highly configurable services. CallValidate provides complete flexibility to deliver any combination of checks and can be utilised multiple times during customer enrolment or management to deliver optimal fraud prevention strategies.

CallValidate provides users with a solution that is simple to implement, delivering decision capability often associated with more complex decision engine technology without the high cost or complexity of implementation.

NCOA Alert is the latest service to be added to the Fraud Module which offers twenty five separate anti-fraud services delivering approximately a hundred configurable fraud warnings.

This latest development follows an enviable list of new identity and fraud products developed by Callcredit that can all be accessed through CallValidate’s single configurable interface for web, overnight batch or integrated API. Recent developments include CallValidate3D, a highly flexible Knowledge Based Authentication solution; Bank Account Plus – the only payment validation solution able to return 100% confident match to non-consented bank accounts; Income Verification – ability to spot overstated income declarations; Ownership Fraud Alert (OFA) used to identify fraudulent use of bank accounts and cards by revealing the true owner’s identity and address.

John Cannon, Head of ID & Fraud Product Strategy, for Callcredit commented “I’m delighted we have been able to work with Royal Mail to add their market leading NCOA Alert service to our ID & Fraud product suite. The additional of NCOA Alert will provide additional important anti-fraud capability that is a vital link between the on-line electronic verification process and the off-line documentary identity verification process.

Andrea Martin, Managing Director of Data Services at Royal Mail said, “NCOA Alert works hand-in-hand with existing fraud screening systems to provide an extra layer of defence to help businesses to protect consumers from identity theft and fraud without compromising their privacy. We are delighted that Callcredit is using NCOA Alert to tackle fraud as effectively as possible”.

John concluded, “We have a highly motivated ID & Fraud team at Callcredit with a clear strategic vision, we have a number of further exciting developments planned for release over the coming months which will ensure that Callcredit remain the market leader for identity and anti-fraud solutions”.

About Callcredit Information Group – www.callcredit.co.uk

Callcredit Information Group‘s leading approach to deploying consumer information brings together experts across the fields of credit referencing, marketing services, interactive solutions and consultative analytics to provide clients with a range of innovative and effective products to discover new customers and to engage with current customers to optimise and increase profitability.

Products include award-winning fraud verification tools and database solutions to positively verify consumers, global operations to help expand businesses into new markets, digital solutions to improve the overall journey consumers make during interaction with a brand, customer handling to ensure consumer satisfaction at all levels and consumer marketing data and segmentation to improve understanding and targeting of customers and prospects.

Callcredit also offers products to assess a customer’s credit risk and affordability and its experts in collections and recoveries provide tailored debt recovery and tracing tools. The company’s market analysis and network planning function helps organisations develop profitable retail networks, and its tools in multi bureau, analytics and metrics work to provide fully assessed bureau data.

Callcredit Information Group
Lucy Smith
Press Officer
0113 388 4300 or Mobile: 0786 739 5104
lucy.smith@callcreditgroup.com

Callcredit Information Group
Amy Bhavra
Press Officer
0113 388 4300 or Mobile: 0755 716 2990
amy.bhavra@callcreditgroup.com
www.callcredit.co.uk